Overview:
Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey!
Responsibilities:
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Meet the Recruiter: Amber Smallwood
What You'll Get To Do:
Are you passionate about technology and building strong partnerships? As an Account Manager, you will be the primary point of contact (SPoC) for assigned Channel Partners including Costco and Key Regional accts., working closely with them to drive success in the dynamic world of consumer electronics.
In this role, you’ll collaborate with key stakeholders across your partners’ organizations, including buyers, merchandise planners, marketing teams, and executives. Your mission will be to strengthen relationships, strategically position PCEC products, and maximize sell-through performance.
Leverage your industry knowledge and problem-solving skills to identify opportunities, provide insights on market trends, and deliver solutions that align with both our partners’ goals and the evolving needs of the market. This is your chance to make a real impact while growing your expertise in the fast-paced consumer electronics industry.
Join us and become an integral part of a team shaping the future of Panasonic!
Account Management & Sales Execution
- Achieve sales targets and track performance against expectations by analyzing results, identifying trends, and recommending actionable strategies.
- Build and maintain strong relationships as the primary point of contact for assigned Channel Partners, managing and resolving issues with internal PCEC resources.
- Plan and execute account-specific strategies to maximize sell-through and channel success, including product placement, programs, pricing and promotions.
- Define and monitor key performance indicators (KPIs) to evaluate account success, such as sales growth, promotional ROI, and channel compliance.
- Conduct regular audits of accounts, including physical store visits, eCommerce reviews, and evaluations of other sales platforms, ensuring proper representation of Panasonic products and promotions.
- Provide product training and support for Channel Partner staff (e.g., buyers, customer service, sales teams) to strengthen their ability to promote and support Panasonic products effectively.
- Manage account setup processes, including onboarding new dealers/accounts, setting up new items, and coordinating samples.
Strategic Planning & Cross-Functional Collaboration
- Maintain accurate six-month POS and sell-in forecasts, especially during the three-month purchase lock period.
- Work closely with Supply Chain, Operations and Merchandising teams to ensure forecast alignment. Communicate externally as needed during CPFR calls.
- Detect discrepancies between sales results and forecasts; collaborate with internal and external stakeholders to develop and execute corrective measures.
Sales Operations & Administration
- Resolve operational issues, including orders, credits, backorders, allocations, pricing discrepancies, and returns.
- Act as the administrator for channel partner portals and generate ad-hoc reports requested by leadership.
- Monitor and address Minimum Advertised Price (MAP) compliance issues as needed.
- Collaborate with Operations, Supply Chain, Logistics teams to ensure seamless execution of orders and deliveries.
- Collaborate with Service and Customer Service teams to resolve any product quality or performance issues, as needed.
Scope:
- This is an individual contributor role
Qualifications:
What You'll Bring:
Education:
- Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field (preferred).
- Equivalent professional experience in lieu of a degree may be considered, especially in sales or account management.
Experience:
- At least 8 years of experience in account management, sales, or business development, ideally within the consumer electronics or home appliance industries. Costco experience is preferred.
- Proven track record of meeting or exceeding sales targets and managing accounts with measurable success.
- Experience working with retailers, eCommerce platforms, and/or channel partners, including understanding of promotional strategies and product placement.
- Strong understanding of sales analytics, forecasting, and performance metrics.
- Familiarity with cross-functional collaboration, including working with Marketing, Merchandising, and Logistics teams.
- Hands-on experience with CRM tools, sales reporting, and account management platforms (e.g., Salesforce, SAP, or equivalent).
- Knowledge of consumer electronics product lifecycles, trends, and competition is a significant advantage.
Key Skills:
Core Skills
- Account Management: Expertise in building and maintaining relationships with Channel Partners, including retailers and eCommerce platforms.
- Sales Strategy: Proven ability to achieve sales targets, develop promotional plans, and drive revenue growth.
- Data Analysis: Skilled in interpreting sales trends, forecasting, and identifying actionable insights.
- Problem-Solving: Proactive in resolving account issues and implementing effective solutions.
- Cross-Functional Collaboration: Strong teamwork with internal teams like Marketing, Merchandising, and Demand Planning.
Technical Skills
- Proficiency in CRM tools (e.g., Salesforce) and Microsoft Excel for reporting and analytics.
- Familiarity with retail and eCommerce analytics platforms.
Interpersonal Skills
- Communication: Excellent written and verbal skills for presenting, negotiating, and managing stakeholders.
- Training: Ability to deliver product training and support for Channel Partner teams.
Industry-Specific Skills
- Knowledge of consumer electronics trends and promotional strategies for retail and online channels.
- Understanding of MAP compliance and its enforcement.
Other Requirements:
- Remote based position
- Requires up to 25% domestic travel
Benefits & Perks - What's In It For You:
Panasonic prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:
- Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
- Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
- Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
- Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
- Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
- Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
- Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
- Annual Bonus Program - Opportunity for an annual performance-based bonus.
We Take Opportunity Seriously:
At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.
The wage range of $90,000 - $100,000 is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives.
This role may be eligible for;
- Sales Incentive – As part of the overall compensation package, this role is eligible to participate in a sales incentive compensation program.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.
Thank you for your interest in Panasonic.
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