Acrisure is a third-party administrator providing affordable ACA-compliant benefits to employers. They are currently seeking a full-time Benefits Administrator who will work closely with the Account Management Team to perform various administrative tasks while demonstrating attention to detail and exceptional customer service skills.
Responsibilities
- Support daily eligibility processing, both manually and through automation
- Help manage workload overflow as required by the department
- Receive and distribute new group emails, assigning them as necessary
- Conduct daily and weekly audits on our Data system (Jira) for requests from Account Managers to ensure they are submitted and completed properly
- Provide backup for the liaison phone queue as needed by the department
- Issue Insurance verification letters, ID Cards, and Medical Support orders on behalf of the Account Managers when required
- Process monthly department error reports
- Daily office tasks such as Outlook Inbox management, etc.Duties may be adjusted as necessary
Skills
- High school diploma or the recognized equivalent, required
- 1+ years of Insurance Experience required
- 1+ years of Medical Benefits Related Experience required
- 1+ years of prior experience working in an administrative/office setting
- Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)
- Must possess excellent verbal and written communication skills
- Ability to work well independently on assigned duties and collaborate effectively with a team
- Bilingual (not required, but a plus)
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- A complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
Company Overview
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management. It was founded in 2005, and is headquartered in Grand Rapids, Michigan, USA, with a workforce of 10001+ employees. Its website is http://acrisure.com.