Farmers Insurance is seeking a Bilingual Inbound Sales Consultant to join their team in Kansas City, KS. In this hybrid role, you will engage with customers by promoting insurance products, understanding their needs, and providing exceptional service while driving sales and building relationships.
Responsibilities
- Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers
- Consult with customers to understand their needs and sell those products which best fit the customer’s needs
- Make outbound calls to optimize sales potential
- Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Skills
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high energy environment
- Desire for a long-term career within the insurance industry
- Proven ability to take initiative, solve problems, and prioritize tasks
- Direct sales skills, and the aptitude to influence customers and close the sale
- Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
- Must be eligible to obtain resident/non-resident property and casualty license in all required states
- High School Diploma or GED
- The ability to obtain a Property & Casualty license
Benefits
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Company Overview
The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. It was founded in 1928, and is headquartered in Los Angeles, California, USA, with a workforce of 10001+ employees. Its website is https://www.farmers.com.