We’re looking for a Business Analyst to help design and scale the company’s operational platform — internal systems, workflows, and automation that power day-to-day operations.
This role is focused on operational transformation: taking complex, manual processes and turning them into scalable, structured, and increasingly automated systems - including with the help of AI.
You’ll work across Operations, Compliance, Risk, Finance, and Support teams, helping redesign how work actually gets done. This is not a documentation-only role.
We are looking for someone who actively builds clarity out of chaos, moves fast, and is comfortable prototyping and testing ideas in real workflows.
your role at xpate:
- Analyze and map complex operational workflows and processes.
- Identify inefficiencies, bottlenecks, and automation opportunities.
- Help design scalable internal systems and workflow logic.
- Translate business and operational needs into structured requirements for Product and Engineering teams.
- Rapidly prototype process improvements and AI-assisted workflows (e.g. using AI tools, low-code/no-code, lightweight models or workflow tools).
- Work closely with Product Managers and Engineers to bring solutions into production.
- Support the design of AI-assisted and partially automated operational processes (human-in-the-loop where needed).
- Define process rules, edge cases, decision logic, and operational flows.
- Track impact: efficiency gains, reduction in manual work, speed, and quality improvements.
we’re ready to meet you, if…
- Has experience working with operational processes, internal systems, or workflow-heavy environments.
- Thinks in systems, workflows, and end-to-end operational logic.
- Can break down messy processes into structured, executable logic.
- Is comfortable working in ambiguity and improving processes that are not well defined.
- Has strong execution mindset and moves quickly from analysis to solution.
- Actively uses AI tools in daily work (analysis, structuring, prototyping, automation).
- Has experience quickly prototyping ideas and testing them in real operational contexts.
- Works well with Product, Engineering, and Operations teams.
Nice to have
- Fintech, payments, compliance, or risk operations experience.
- Experience with AI-assisted workflows or LLM-based tools.
- Hands-on experience with low-code/no-code automation tools.
- Experience in regulated or high-scale operational environments.
what working at xpate looks like:
- Work on core operational infrastructure with real business impact.
- Shape how complex operations scale through systems, AI and automation.
- High ownership and fast execution culture.
- Strong collaboration with Product, Engineering and Operations teams.
- Flexible work environment.
- Competitive compensation and benefits.
why join xpate?
We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers. If you want real impact, freedom to innovate, and work that drives change, is the place for you.
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