Canon USA is a leader in digital imaging and innovation, seeking a Business Development Coordinator I to serve as a critical link between marketing initiatives and sales execution. The role involves managing inbound communications, ensuring a premium customer experience, and conducting lead research and data management to optimize the sales funnel.
Responsibilities
- Answering Inbound Calls: Respond to customer questions, provide basic product/service information, and transfer calls to the correct department
- Managing Marketing Leads: Sort and track incoming leads from various sources so they are assigned to the right business unit without delay
- Customer Support: Assist with sales inquiries to ensure every customer has a professional and helpful experience
- CRM Data Entry: Accurately enter and update customer details and call notes in our CRM system
- Lead Research: Use sales tools to check the quality and accuracy of new leads before they are passed to the sales team
- Improving Processes: Work with the sales and tech teams to find ways to make our lead management faster and more efficient
Skills
- Bachelor's degree in marketing, business administration, or a related field
- Proven experience in lead management, marketing coordination, or a similar role
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in using CRM software and other marketing tools
- Analytical mindset with the ability to interpret data and provide actionable insights
- Detail-oriented and proactive approach to problem-solving
Benefits
- Medical
- Dental
- Vision
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
Company Overview
Living and Working Together For The Common Good... It was founded in 1937, and is headquartered in Melville, New York, USA, with a workforce of 5001-10000 employees. Its website is https://www.usa.canon.com.