We are building a category-defining, tech-enabled services brokerage and need operational firepower to match. At the foundation of our data pipeline are two critical inputs: census files and carrier invoices. We need a dedicated resource to own the collection of these files across 500+ clients.
This is a high-volume, low-variance role focused on precision, reliability, and timeliness. You wont be client-facing, but your work will power quoting, auditing, and eligibility processes downstream. Your sole responsibility: make sure the right files are pulled, from the right systems, at the right time.
Responsibilities:
Log into assigned platforms (ADP, UKG, Ease, Employee Navigator, etc.) for each client
Download weekly census files for 500 clients (~2,000/month)
Download monthly invoices for each active carrier per client (~1,500/month)
Upload files to our internal front end (you will be trained)
File type (Census / Invoice)
Client name
Carrier (for invoices)
Coverage week/month
Date requested / Date retrieved
Upload confirmation
Follow up internally if a file is missing, locked, or fails to download
Flag exceptions or unexpected issues (e.g., no invoice available, system error, etc.)
Requirements:
Process-oriented and highly organized; capable of tracking 3,500+ files/month
Comfortable logging in and navigating multiple benefits platforms (training provided)
Reliable and fast: you do what you say youll do, every time
Familiar with GSuite and general file management practices
Comfortable working asynchronously with a US-based operations team
No client communication required