Intact is a company that prioritizes the well-being of its employees and customers. They are seeking a Claims Adjuster I, Accident Benefits to assist customers who have suffered minor injuries from motor vehicle accidents, ensuring a positive claims process and providing support through an accelerated training program.
Responsibilities
- Ensure timely and thorough investigation and adjudication of medical claims
- Identify eligibility and/or entitlement ensuring quick access to all available benefits to promote treatment and recovery
- Manage claims while abiding by current provincial regulations and guidelines as well as company protocols and procedures
- Answer queries from customers, legal representatives and medical clinics while providing high quality customer service
Skills
- Minimum 1 year experience working in a customer service role
- Strong communication, critical thinking, and negotiation skills
- Computer literate and capable of working in a paperless environment
- Capable of multitasking and juggling competing priorities in a fast-paced, high-pressure environment
- Capable of working independently within a collaborative team setting
- An ongoing commitment to self development
- No Canadian work experience required however must be eligible to work in Canada
- Knowledge or understanding of medical terminology is an asset
- A university degree or college diploma in Health Sciences (Kinesiology or Psychology) is considered an asset
- Bilingualism (French & English), both oral and written is an asset
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
- Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)
- 7.5%
- Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
- The opportunity to receive guaranteed income for life via our defined benefit pension plan.
Company Overview
We created a purpose-driven company based on Values and a belief that insurance is about people, not things. It was founded in 1809, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.intactfc.com.