GM Financial is the wholly owned captive finance subsidiary of General Motors, providing global auto finance solutions. The Commercial Vehicle Account Manager is responsible for servicing GM franchised dealers and managing relationships to support commercial vehicle lending products while achieving quality and volume objectives.
Responsibilities
- The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products
- This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial
- This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models
- Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles
- Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives
- Support, market, and be subject matter experts in all GM Financial CVL products
- Maintain effective communication with dealers, internal partners, and factory counterparts
- Participate in end-user joint contacts with dealership and/or factory representatives
- Develop business plans to align with corporate goals
- Attend all pertinent industry events and trade shows
- Achieve Field Commercial DRM key performance criteria
- Analyze dealer-specific data using reporting tools and take appropriate action
- Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial
Skills
- Advanced knowledge of Salesforce.com
- Extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout
- Knowledge of company policies and procedures
- Knowledge of credit underwriting
- Knowledge of dealership, fleet/commercial and indirect auto finance industry operations
- Knowledge of reporting and analytics
- Understanding of commercial lending with emphasis in captive automotive dealership financing
- Understanding of dealer operations
- Ability to interface with all levels of management
- Ability to make sound business decisions based on policies and procedures
- Able to meet deadlines
- Detailed oriented and capable of managing multiple opportunities simultaneously
- Excellent analytical skills
- Excellent customer service skills
- Excellent oral/written communication and interpersonal skills
- Excellent persuasive communication and presentation skills
- Must be self-motivated and able to work independently
- Project management skills
- Team player with strong leadership and motivational skills
- 0-2 years commercial vehicle experience or prior credit underwriting experience
- High School Diploma
- Associate Degree
- Bachelor's Degree in Business or related field, or equivalent work experience
- 2-3 years of successful sales experience
- Master's Degree
Benefits
- 401K matching
- Bonding leave for new parents (12 weeks, 100% paid)
- Tuition assistance
- Training
- GM employee auto discount
- Community service pay
- Nine company holidays
Company Overview
GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company. It was founded in 1992, and is headquartered in Fort Worth, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.gmfinancial.com/.