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Posted Apr 10, 2026

Customer Service Representative

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About us: 

Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property services providers.  Our future growth strategy is for organic growth, diversification, and international expansion. 

About The Role:

This remote Customer Service Representative (CSR) role sits within the national Customer team and operates within a structured contact centre environment. The CSR works closely with customers, brokers, lenders, and valuers to progress valuation jobs through to completion.

The Customer Service Representative will be responsible for delivering an excellent client experience in our fast-paced environment by:

What sets you apart from the rest:

You’re someone who brings both professionalism and initiative to a service-focused role. You enjoy solving problems efficiently and getting the details right.

To be successful in this role, you will demonstrate:

What we offer:

Opteon is committed to cultivating and preserving a culture of inclusion and connectedness, where employees are embraced for their unique qualities and valued for their contributions. We encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.

How to apply: 

Please apply for this position by submitting your application online including your resume and a covering letter. 

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