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Customer Solutions Specialist (Mining & Minerals - Production, Exploration, Resource estimation)
About Us
At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.
We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.
We operate in 145+ countries while proudly maintaining headquarters in New Zealand.
Job Summary As a Customer Solutions Specialist (CSS), you are the
technical heartbeat of our regional Go-to-Market (GTM) team. This role is
dedicated to bridging the gap between complex technological capabilities and
tangible business success. You will serve as a subject matter expert, providing
high-level technical support and strategic solution design to both our regional
sales teams and a diverse portfolio of clients. In this role, you will: This is a pivotal role within a fast-expanding region. It
offers the opportunity to be part of a purpose-driven team, leveraging our
growing footprint to deliver world-class geoscience solutions. Please note:
This role requires significant travel to maintain a strong market orientation
and build face-to-face relationships with our clients. What You Bring Working Conditions Mode: Fully home-based. Why Join Seequent? #LI-DM1
The ideal candidate possesses a unique blend of deep
technical proficiency and commercial "presence." You must be
authentically customer-facing—capable of interfacing with prospects to diagnose
the heart of their existing software environments and proposing innovative
solutions that optimize their business processes. We are looking for someone
who can present complex data with gravitas, "joining the dots"
between our technology and the specific business benefits it delivers, all while
maintaining technical credibility through expert expectation management.
Key Responsibilities
Travel: Significant regional travel required for client site visits and
demonstrations.
Be part of a team with a great purpose. We offer the chance
to work with a fast-expanding global footprint, providing well-rounded
technical assistance that truly impacts the future of earth sciences.
Our Commitment to Equity, Diversity, and Inclusion
At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.
Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don’t tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team!
Benefits of being a Seequenteer and why you’ll love being on our team.
Our people – Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change.
Our culture – At Seequent you’ll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you’re in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self.
Our offices – Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista-crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.
Benefits – Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in.
How to apply
If this sounds like the role for you, apply today