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Posted Jun 20, 2026

Customer Success Data Analyst II – Strategic Insights, SQL & Tableau Expert Driving Customer Lifetime Value at careerzynith

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Join careerzynith: Where Data Meets Customer Impact

At careerzynith, we are committed to building a better digital world—one secure, intelligent, and seamless application experience at a time. Our global teams empower organizations of every size to create, protect, and optimize the digital experiences that define modern life. From safeguarding consumers against fraud to enabling enterprises to focus on breakthrough innovation, everything we do is anchored in our belief that technology should serve people first.

We are passionate about cybersecurity, obsessed with customer outcomes, and united by a culture that celebrates diversity, authenticity, and continuous growth. As part of the careerzynith Customer Success team, you will join a dynamic, globally distributed group of professionals who are redefining what it means to deliver lasting value to customers. Your work will directly influence how businesses adopt our products, expand their use of our platform, and build long-term partnerships that fuel mutual success.

We are looking for a curious, data-driven professional who thrives at the intersection of analytics, strategy, and customer experience. If you are energized by turning complex datasets into compelling stories, partnering with cross-functional stakeholders, and driving measurable improvements in customer health, this is your opportunity to make a meaningful impact at careerzynith.

About the Role

As a Customer Success Data Analyst II at careerzynith, you will be a trusted analytical partner to business leaders across Customer Success, Sales, Product, Training, and beyond. Your mission is to connect data with insight—transforming raw information into strategic intelligence that drives flawless customer onboarding, accelerates product adoption, elevates the customer experience, identifies expansion opportunities, and reduces churn.

You will play a central role in building out the Customer Success strategy by mapping customer journeys, designing key performance indicators, automating dashboards, and surfacing the trends that matter most. Working closely with subject matter experts, analysts, sales leaders, and digital transformation teams, you will help careerzynith deliver on its promise of being a customer-obsessed, data-informed organization.

Key Responsibilities

Customer Journey & Workflow Strategy

Financial & Performance Analysis

Data Engineering & Reporting

Cross-Functional Collaboration

Essential Qualifications

Preferred Qualifications

Skills and Competencies for Success

Career Growth and Learning Opportunities at careerzynith

At careerzynith, your growth is our growth. We invest deeply in our people through mentorship programs, technical training, leadership development pathways, and conference attendance. As a Customer Success Data Analyst II, you will have the opportunity to evolve into senior analytical roles, customer success leadership positions, or specialized data engineering and product analytics tracks. You will work alongside some of the brightest minds in cybersecurity and customer experience, gaining exposure to global business operations, cutting-edge data architectures, and the strategic decision-making that shapes our industry.

Work Environment and Culture

careerzynith fosters a human-first culture built on authenticity, diversity, inclusion, and mutual respect. We believe that when our employees thrive, our customers thrive. Our teams are collaborative, curious, and driven by purpose. We embrace flexible work arrangements—including hybrid and remote options for eligible employees—and maintain a supportive environment where every voice is heard and every contribution matters.

Our Seattle-area office provides a modern, collaborative workspace for those within commutable distance, with a minimum on-site expectation of 30 business days per quarter. Remote team members enjoy the flexibility of working from a designated home location, with opportunities to connect in person at offices or offsite events as needed.

Compensation, Perks, and Benefits

careerzynith offers a competitive compensation package that includes a base salary, performance-based incentives, bonus opportunities, and restricted stock units (RSUs) for eligible positions. Our comprehensive benefits program is designed to support your health, financial well-being, and work-life balance, and may include medical, dental, and vision coverage; retirement savings plans; paid time off; parental leave; learning and development stipends; and more. Specific offerings vary by location and employment status, and full details are available during the recruitment process.

Equal Employment Opportunity

careerzynith is an equal opportunity employer. We are committed to providing a workplace free from unlawful discrimination and harassment. Employment decisions are made without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. We offer reasonable accommodations to candidates throughout the application and interview process upon request.

Apply Now and Shape the Future of Customer Success at careerzynith

If you are a data professional who is passionate about customer outcomes, energized by complex challenges, and ready to make a measurable difference at a company that values people as much as performance, we want to hear from you. Bring your expertise, your curiosity, and your drive to careerzynith—and help us deliver exceptional, secure digital experiences to customers around the world. Apply today and start your next chapter with a team that is committed to your success and to building a better digital world for all.

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