Director, Solutions Engineering

What You Can Offer Us

• Drive and manage the technology evaluation stage of the sales process for edge data center solutions, serving as the organization’s primary sales engineer.    
• Articulate data center technology and product positioning to business and technical users across various market tiers.    
• Participate in customer meetings to determine requirements for space, power, connectivity, and other collocation needs.    
• Prepare technical proposals, cost estimates, analyses, and architectural overviews for data center deployments; contribute to request for proposal/request for information responses.    
• Conduct product demonstrations and feature/benefit discussions highlighting edge data center capabilities.    
• Engage in detailed network, power, cooling, and space assessments of customers’ current and proposed IT environments in the context of edge deployments.    
• Develop sales tools and provide internal product training focused on edge data center offerings.    
• Oversee data center development activities including MEP design reviews, commissioning, building management system implementation, physical security, and network/operations readiness.    
• Ensure technical standards and operational requirements are met across the edge data center portfolio from design through deployment and ongoing operations.    
• Drive cross-functional coordination between Sales Engineering and Data Center Development teams to ensure seamless handoffs from customer engagement through facility delivery.    
• Support site assessments by providing technical evaluations of power infrastructure, cooling capacity, network connectivity, and facility readiness.    
• Approximately 10% of the time the role will be performed outside of a conventional office environment.    
• As a Director, you are responsible for recruiting and managing the performance and developing the careers of Program Managers and Principal Engineers. You’ll also cultivate a collaborative team dynamic that enables us to meet our business objectives.    
• Other duties as assigned.    

What You Need to Succeed

• Bachelor’s degree in Engineering, Computer Science, or a related technical field required; Master’s degree preferred.
• Minimum 12 years of systems engineering, sales engineering, data center operations, or IT infrastructure experience, including significant data center or collocation services experience, required.
• Minimum 5 years of experience in a leadership role overseeing technical teams across multiple disciplines required.
• Strong knowledge of data center infrastructure with a focus on edge locations, including MEP systems, BMS/data center infrastructure management platforms, and physical security technologies.
• Understanding of enterprise networking technologies, particularly as they relate to edge deployments.
• Familiarity with collocation services, including space, power, cross-connects, blended IP, and Open Cloud Exchange access.
• Knowledge of common edge computing use cases and frameworks (e.g., internet of things, artificial intelligence/machine learning, 5G) as they relate to data center requirements.
• Understanding of cloud on-ramps, interconnection ecosystems, and data center certifications and compliance requirements.
• Familiarity with modular data center designs, rapid deployment models, and advanced cooling solutions.
• Approximately 50% travel may be required to support the position’s responsibilities.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively to executives, customers, and cross-functional teams.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results in a matrix management environment.
• Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.