Job ID: 287135
Job Type: Full Time
Function: Retail Operations
Address: BC Mainland
Working Model: Remote
Vacancy Status: This position is for an existing, open vacancy
Belong to Something Beautiful
At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
ABOUT THE ROLE
Manage and maximize business strategies for a district presently consisting of 11 stores. The District Manager is accountable for recruiting and developing management personnel and store teams, ensuring maximum profitability and compliance with company objectives and policies while focusing on the improvement of the client’s experience.
WHAT YOU'LL DO
- Conduct store visits with the Store Directors to evaluate and identify business opportunities to improve sales growth, profitability and client service.
- Network, recruit, interview and select all management level candidates and establish internal and external succession plans.
- Ensure that all of the district’s Store Directors, Specialists, and Cast Members attend mandatory product knowledge and all required company training modules.
- Appraise and acknowledge performance by delivering annual performance appraisals and merit increases.
- Train, coach, motivate and lead the district’s teams to deliver outstanding client service standards.
- Provide strategies and opportunities for retention by conducting monthly one-on-one conversations with all managers and creating individual development plans for their continued growth.
- Partner with Human Resources to investigate, assess, and resolve all employee relations’ issues.
- Develop strategies to maximize sales potential by accurately forecasting sales, ensuring that the staffing plans are in alignment with the business trends, and adjusting payroll accordingly.
- Create action plans to increase profit and control variable expenses by evaluating the P&L on a monthly basis.
- Ensure that the district’s stores maintain and follow standard operational procedures, loss prevention policies and human resource guidelines.
- Establish relationships with key corporate partners: Human Resources, Loss Prevention, Merchandising and Inventory Management, Finance, Store Operations, Animations, Store Development, and IT to ensure that your District’s needs are met and sales and profitability are maximized.
- Take initiative to make a difference in the organization. Challenge the status quo! Be innovative within own district and share best practices so that you can impact the performance of the entire organization.
- Embrace and demonstrate Sephora Values when interacting with company personnel and all outside brands and vendors.
WHAT YOU'LL BRING
- 3 – 5 years multi-store management experience in a highly complex business environment or exceptional performance in Sephora Store Director role
- Excellent verbal/written communications skills and the ability to influence business partners at all levels.
- Proven ability to create teams by identifying talented store leaders who can train and develop a cast to drive sales and deliver outstanding client service.
- Proficient in basic computer skills including Windows, Word, and Excel.
- Proven ability to manage time to execute multiple tasks and changing priorities.
WHAT YOU WILL GET:
- Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
- Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
- Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.
REWARDS AS UNIQUE AS YOU:
Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.
- Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD $126,000 - CAD$141,000, plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
- Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
- Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
- Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
- Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
- Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.
Join us and Belong to Something Beautiful.
Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.