JOIN UHA’S TEAM
We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!Department: Employer Services
FLSA Status: Full Time, -Non-Exempt
Salary Level: 2
Salary range: $17.19/hr - $20.63/hr
Enrollment Representative I
Primary Purpose:
The Enrollment Coordinator supports day-to-day enrollment operations by processing eligibility updates, maintaining accurate records, and providing timely assistance to internal teams, members, and employer groups. This role ensures a smooth and efficient enrollment experience through strong attention to detail and responsive customer service.
Key Responsibilities:
• Process enrollments, eligibility updates, and terminations accurately and on time
• Review submissions for completeness and follow up on missing information
• Respond to enrollment-related inquiries and support issue resolution
• Manage incoming emails, efax, mail, and voicemail
• Prepare and send correspondence, including ACRs and denial letters
• Maintain reports, tracking logs, and documentation
• Provide basic support for Online Employer Portal users
• Assist with scanning, filing, and record maintenance
• Collaborate with team members to support daily operations
Required Qualifications:
• High school diploma or equivalent
• 1+ year of customer service experience
• Strong data entry and computer skills (Microsoft Office)
• Excellent attention to detail and organization
• Strong communication and time management skills
Preferred Qualifications:
• Associate degree
• Experience in healthcare enrollment, eligibility, or insurance
Working Conditions:
**This position is eligible for remote (work-from-home) arrangements, based on business needs and company policy.
Competitive compensation & excellent benefits offered
Visit our website at https://uhahealth.com/page/career-opportunities to apply and for details about vacant positions
An Equal Opportunity Employer