At arenaflex, we're committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. As a Commercial Customer Service Banker, you'll play a vital role in maintaining and expanding our relationships with customers, providing overall customer support services, and identifying opportunities to maximize client satisfaction and encourage expansion of the relationship.
**About arenaflex**
arenaflex is a leading provider of innovative financial solutions, dedicated to empowering businesses and individuals to achieve their goals. Our team of experts is passionate about delivering exceptional customer experiences, and we're seeking a talented Commercial Customer Service Banker to join our team in Los Angeles, CA.
**Job Summary**
We're seeking an experienced Commercial Customer Service Banker to join our team in a hybrid role, requiring 3 days per week in office. As a key member of our team, you'll be responsible for maintaining and expanding relationships with customers, identifying potential problems and compliance issues, and providing exceptional customer support services. If you're a motivated and customer-focused individual with a passion for building relationships and delivering exceptional customer experiences, we encourage you to apply.
**Responsibilities**
As a Commercial Customer Service Banker, you'll be responsible for:
* Maintaining and expanding relationships with customers by providing overall customer support services
* Working proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship
* Identifying products and services that meet customer's needs
* Developing working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures
* Ability to support customers in navigating Treasury Management products inclusive of all on-line platforms
**What We Offer**
* Competitive hourly pay rate of $30.20 per hour
* Full-time contract position with the possibility of temp-to-hire
* Comprehensive benefits package, including:
+ Health, dental, vision insurance
+ 401(k) options
+ Life insurance
* Opportunity to work with a great team in a dynamic and fast-paced environment
* Career growth opportunities and learning benefits
* Flexible schedule, with 8am - 5pm MST or 8am - 5pm PST, Monday - Friday
**Requirements**
To be successful in this role, you'll need:
* Associate degree, or equivalent work experience
* Three to five years of experience in the financial services industry
* Excellent verbal, written, and interpersonal communication skills
* Outstanding customer service and problem resolution skills
* Proficient computer skills, especially Microsoft office applications
* Experience with department-specific systems
* Advanced knowledge of departmental and bank products and services
**Work Environment and Company Culture**
arenaflex is committed to creating a diverse and inclusive work environment, where every individual feels valued and respected. Our team is passionate about delivering exceptional customer experiences, and we're dedicated to empowering our employees to grow and develop their careers. As a Commercial Customer Service Banker, you'll be part of a dynamic and fast-paced team, working in a hybrid role that requires 3 days per week in office.
**How to Apply**
If you're a motivated and customer-focused individual with a passion for building relationships and delivering exceptional customer experiences, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer, committed to diversity and inclusion. We believe that every individual deserves to be treated with respect and dignity, and we're dedicated to creating a workplace that reflects the diversity of our community. We're unable to sponsor applicants requiring work authorization or visas for the positions currently available, and we kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.
**Schedule**
* 8 hour shift
* 3 days per week in office
**Ability to Relocate**
* Los Angeles, CA 90071: Relocate before starting work (Required)
**Work Location**
* In person