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About arenaflex
At arenaflex, we believe in the power of precision, integrity, and innovation to transform the financial services landscape. As a leading force in investment operations and financial technology, we provide cutting-edge solutions that empower investors, advisors, and institutions to achieve their financial goals. Our commitment to excellence has made us a trusted partner in the ever-evolving world of wealth management and investment services.
We are currently seeking a talented and detail-oriented Financial Reconciliation & Trade Processing Specialist to join our dynamic Operations team. This is a fully remote position, offering you the flexibility to work from anywhere in the United States while contributing to our mission of delivering exceptional service to our clients and partners.
Position Overview
As a Financial Reconciliation & Trade Processing Specialist at arenaflex, you will play a critical role in ensuring the accuracy and integrity of investment transactions across client accounts. You will be responsible for daily reconciliation activities, trade processing, and maintaining the highest standards of operational excellence. This position requires a keen eye for detail, strong analytical skills, and the ability to thrive in a fast-paced, collaborative environment.
Your expertise will directly impact our ability to maintain client satisfaction, prevent account attrition, and ensure regulatory compliance. You will serve as a vital link between our clearing operations, fund companies, transfer agents, and external business partners, making this role essential to our overall operational success.
Key Responsibilities
Trade Processing & Transaction Management
- Process exchange buy and sell transactions in customer profiles with precision and timeliness
- Review and verify membership deals and transaction requests to ensure accuracy
- Execute client investing and dividends requests in a timely and accurate manner
- Handle client/advisor level exceptions with professionalism and attention to detail
- Ensure proper documentation and audit trails for all transactions
Reconciliation & Break Resolution
- Identify, analyze, and address breaks recognized between arenaflex and fund companies or transfer agents
- Perform daily reconciliation activities across all operational systems
- Settle business, dividend, and transfer breaks efficiently
- Conduct reconciliation between BOS (Back Office Systems) and Fund Companies
- Investigate and document the origin of discrepancies between arenaflex, fund companies, and other partners
Corporate Actions & Transfer Operations
- Manage and process Corporate Activity Events accurately
- Settle and reconcile transfer activity between various parties
- Process and reconcile returns activity
- Provide follow-up on Choice Investment moves to expedite client requests or remediate not-in-good-order issues
- Coordinate with transfer agents and contra agencies on complex transfer scenarios
Regulatory Compliance & Risk Management
- Ensure regulatory commitments are met, including requirements such as Rule 2340 and SEC Regulation 15C3-3
- Analyze and interpret relevant tax codes and corrections of tax coding
- Maintain compliance with industry regulations and internal policies
- Identify potential risks and recommend mitigation strategies
- Document all compliance-related activities thoroughly
Problem Solving & Process Improvement
- Research and resolve complex and escalated issues
- Identify and address internal/external system enhancements or issues
- Provide methodology or technology solution options to Management
- Remediate transmission issues with fund companies or contra agencies
- Participate in testing and validation of new technology enhancements and provider changes
- Contribute to continuous improvement initiatives within the operations team
Client & Partner Communication
- Respond to service partner inquiries regarding fund-specific requirements and eligibility
- Collaborate with Retail and Institutional Business Teams through email, phone, Slack, Outlook, and Salesforce
- Maintain day-to-day relationships with fund companies, transfer agents, contra agencies, and other external business partners
- Provide exceptional service to internal and external stakeholders
Essential Qualifications
- Strong understanding of financial markets, investment products, and trading operations
- Experience with reconciliation processes and break resolution in financial services
- Knowledge of regulatory requirements in the securities industry
- Proficiency with technology platforms including Outlook, Salesforce, and collaborative tools
- Excellent analytical and problem-solving skills
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet tight deadlines
- Self-motivated with the ability to work independently and as part of a team
- High school diploma required; bachelor's degree in Finance, Accounting, or related field preferred
Preferred Qualifications
- Previous experience in investment operations, trade processing, or financial reconciliation
- Familiarity with clearing operations and transfer agency processes
- Understanding of corporate actions and dividend processing
- Experience with tax code analysis and tax processing in investment accounts
- Knowledge of regulatory frameworks such as SEC rules and regulations
- Prior experience in a remote work environment
Skills & Competencies
- Analytical Thinking: Ability to analyze complex data, identify discrepancies, and implement effective solutions
- Communication: Strong interpersonal skills with the ability to communicate effectively across all levels of the organization
- Time Management: Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment
- Technical Proficiency: Comfortable learning and adapting to new technology systems and platforms
- Integrity: Commitment to maintaining the highest standards of accuracy and ethical conduct
- Collaboration: Ability to work effectively with cross-functional teams and external partners
Career Growth & Learning Opportunities
At arenaflex, we are committed to your professional development and career growth. As a Financial Reconciliation & Trade Processing Specialist, you will gain invaluable experience in the inner workings of investment operations, clearing processes, and regulatory compliance. This role serves as an excellent foundation for advancement into senior operational roles, supervisory positions, or specialized areas such as:
- Senior Reconciliation Analyst
- Operations Team Lead or Manager
- Corporate Actions Specialist
- Compliance and Risk Analyst
- Process Improvement Specialist
- Technology Implementation Lead
You will have access to ongoing training programs, professional development resources, and mentorship opportunities to help you advance your career. We support our employees in obtaining industry certifications and continuing their education in finance and operations.
Work Environment & Culture
Join a team that values collaboration, innovation, and excellence. At arenaflex, we foster a supportive and inclusive work environment where every team member's contribution is valued. As a remote employee, you will enjoy:
- Flexible work hours that support work-life balance
- Access to cutting-edge technology and tools
- Regular virtual team meetings and collaborative sessions
- Comprehensive onboarding and ongoing training
- A culture that promotes transparency, accountability, and mutual respect
We believe that diverse perspectives drive innovation and success. arenaflex is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive.
Compensation & Benefits
We offer a competitive compensation package that recognizes your skills, experience, and contributions. Our comprehensive benefits package includes:
- Competitive salary with performance-based bonus opportunities
- Health, dental, and vision insurance
- 401(k) retirement plan with company matching
- Paid time off and holidays
- Professional development and training opportunities
- Employee assistance program
- Technology stipend for home office setup
Why Join arenaflex?
This is an exciting opportunity to be part of a forward-thinking organization that is transforming the investment operations landscape. At arenaflex, you will work alongside talented professionals, tackle challenging projects, and make a meaningful impact on our operations and client success.
We are looking for individuals who are passionate about financial operations, committed to excellence, and ready to grow with us. If you have the skills and dedication to thrive in this role, we encourage you to apply.
Equal Opportunity Employer
arenaflex is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. We are committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process.
Note: This position requires successful completion of a background check and drug screening prior to employment.
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Ready to take the next step in your career? Apply now to join the arenaflex team and become part of a dynamic organization that values your skills and potential!