Join arenaflex as a Pharmacy Technician: Where Healthcare Meets Compassion
Are you ready to embark on a rewarding career in healthcare where your contributions truly matter? At arenaflex, we are transforming the way pharmacy care is delivered, moving from a transaction-based approach to a deeply patient-centric model that prioritizes meaningful connections and exceptional care. We are currently seeking dedicated and enthusiastic individuals to join our pharmacy team as Pharmacy Technicians and Pharmacy Technician Apprentices. This is more than just a job—it's an opportunity to grow your career in healthcare, make a real difference in patients' lives, and become part of a company that invests in your success.
As a Pharmacy Technician at arenaflex, you will be the frontline of our pharmacy operations, interacting directly with customers and building strong patient relationships. Pharmacy sits at the heart of our business, and we provide our pharmacy technicians with all the tools, support, and cutting-edge technology they need to grow their careers and achieve their professional goals. Whether you're new to the pharmacy field or bring years of experience, arenaflex offers comprehensive training and development pathways to help you succeed.
Why Choose arenaflex?
arenaflex is proud to invest in and champion an "earn while you learn" Pharmacy Technician training program that is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program provides you with an entry point into the healthcare industry by guiding you through the steps toward becoming a Pharmacy Technician Certification Board (PTCB) certified Pharmacy Technician. We support you in maintaining the high level of skill required in the pharmacy care industry, arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you're new to working in pharmacies or are an experienced Pharmacy Technician, apply now! arenaflex will train you to apply your skills and abilities to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to become a licensed pharmacy technician.
Through completion of the arenaflex pharmacy technician apprenticeship program, you may qualify for 8 (8) college credit hours as recognized by the American Council on Education (ACE). This course is recommended for 3 semester hours at the lower-division baccalaureate/associate degree category and 5 semester hours in the upper-division baccalaureate degree category for a total of 8 semester hours.
Key Responsibilities
As a valued member of our pharmacy team, you will play a crucial role in ensuring the smooth operation of our pharmacy while delivering exceptional customer service. Your key responsibilities will include:
- Patient Interaction: Serve as the front and center of our pharmacy operations, interacting with our customers and developing strong patient relationships. Greet customers and provide assistance with services and products, ensuring a welcoming and supportive environment.
- Prescription Processing: Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions accurately. Enter patient and drug records into the system, ensuring information is entered correctly and efficiently.
- Prescription Preparation: Fill prescriptions by retrieving, counting, and pouring pharmaceutical tablets, verifying medication is accurate, and checking for possible interactions. Work under the supervision of a pharmacist to ensure all prescriptions are prepared correctly.
- Quality Assurance: Report immediately any prescription errors to the pharmacist on duty and adhere to company rules and procedures regarding pharmacy errors and quality improvement programs. Strictly adhere to company policy regarding good faith dispensing during all applicable prescription dispensing activities.
- Customer Experience: Resolve customer issues and answer inquiries to ensure a positive customer experience. Model and share customer service best practices with all team members, including interpersonal habits (e.g., greeting, eye contact, courtesy) and company service characteristics (e.g., providing help proactively, identifying needs, servicing until satisfied).
- Financial Responsibilities: Accountable for registering all related income on assigned cash register, collecting and handling cash as required. Take customers to OTC aisles when possible to help them find products.
- Communication: Handle telephone calls that don't require personal attention of the pharmacist, including those to physicians. Process (corrects and resubmits) manual claims for third-party prescription program prescription services in a timely and efficient manner.
- Inventory Management: Assist and support Pharmacy department stock management activities, including ordering, unpacking, checking, and storing shipment of prescription drugs. Maintain knowledge of company asset protection techniques and document claims for warehouse overages, shortages, order errors, or broken goods related to Rx capsules.
- Clinical Support: May assist pharmacists in administering medical services such as the collection and proper labeling of blood/urine samples from patients and other medical services as required. Assist pharmacy staff in coordination of clinical services, healthcare clinics, and external vendors.
- Community Relationships: Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers, through medical provider detailing and outreach to health agencies, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Facility Maintenance: Assist with outside and inside maintenance by ensuring the pharmacy department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
- Compliance: Comply with all company policies and procedures; maintain respectful relationships with coworkers. Review and comply with the arenaflex Pharmacy Code of Conduct.
Essential Qualifications
To be successful in this role, you must meet the following requirements:
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- High school diploma or equivalent preferred
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic math skills to fill prescriptions accurately, including counting, measuring, and weighing medicines
- Good computer skills for pharmacy system operation
- Ability to handle cash and operate cash registers
- Willingness to learn and adapt to new technologies and processes
- Commitment to providing excellent customer service
Preferred Qualifications
While not required, the following qualifications will give you an advantage in this role:
- Six months or more of experience in a retail environment
- Previous work experience in a pharmacy setting
- Strong math skills for accurate prescription filling
- Proficiency in computer systems and software
- Knowledge of store inventory management
- PTCB Certification (or willingness to obtain)
- Familiarity with medical terminology
- Experience in customer service roles
Career Growth and Development Opportunities
At arenaflex, we believe in investing in our employees' growth and development. As a Pharmacy Technician with us, you will have access to numerous opportunities for advancement:
- Certification Support: Earn and maintain PTCB Certification through our unique PTCB training program and/or state-required certification/registration. Otherwise, earn PTCB Certification as a condition of promotion to senior technician.
- Continuous Learning: Attend training and complete Personal Performance Lessons (PPLs) requested by your manager and acquire continuing education credits. Maintain knowledge and skill in healthcare and pharmacy, including latest information and developments.
- Career Advancement: As you gain experience and certifications, you will have opportunities to advance to senior technician roles, lead technician positions, or even pharmacy management pathways.
- Educational Credits: Through our apprenticeship program, qualify for college credit hours that can be applied toward further education in healthcare fields.
- Specialization Opportunities: Explore specialized areas such as chemotherapy pharmacy, compounding, immunization administration, and clinical pharmacy coordination.
Work Environment and Culture
At arenaflex, we foster a collaborative, supportive, and patient-focused work environment. We believe that happy employees deliver better customer experiences, and we are committed to creating a workplace where everyone feels valued and respected. Our pharmacy teams work together to ensure that every patient receives the care and attention they deserve.
You'll join a diverse team of healthcare professionals who are passionate about making a difference in their communities. We promote diversity and inclusion and have various initiatives and employee resource groups to support our workforce. Our culture emphasizes teamwork, integrity, and a commitment to excellence in patient care.
Compensation and Benefits
arenaflex offers competitive compensation and a comprehensive benefits package designed to support your well-being and financial security:
- Competitive Salary: Annual salary of $75,000 for this full-time position, with opportunities for overtime pay.
- Health and Wellness: Comprehensive health, dental, and vision insurance options for employees and their families.
- Prescription Savings: Employees receive discounts on prescription medications and pharmacy services.
- Retirement Plans: 401(k) retirement savings plans with company matching to help you save for your future.
- Employee Stock Purchase Plan: Eligible employees may have the option to purchase company stock at a discount.
- Paid Time Off: Paid vacation days, holidays, and sick leave for work-life balance.
- Education Assistance: Access to tuition reimbursement or education assistance programs to support your continued learning.
- Employee Discount: Enjoy discounts on products sold in our retail locations.
- Wellness Programs: Resources and programs to support employee well-being, including health and wellness initiatives.
- Flexible Work Arrangements: Full-time and part-time positions available to accommodate different schedules.
- Employee Assistance Program: Support programs to assist employees with personal and professional challenges.
Apply Today!
If you're ready to start a rewarding career in healthcare with a company that values its employees and invests in their success, we encourage you to apply for this exciting opportunity at arenaflex. Join us in our mission to help people get, stay, and live well. We look forward to welcoming you to our team!
At arenaflex, we are committed to Equal Employment Opportunity without regard for race, color, religion, national origin, gender, sexual orientation, gender identity, citizenship, age, disability, or veteran status. We are proud to be an equal opportunity employer and encourage applications from all qualified individuals.