Role Description
The Wellness and Recovery Specialist, Peer Support is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members.
• Telephonic Care Coordination.
• Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.
• Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.
• Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
• Acts as a resource for staff on decision making and problem solving.
• Initiates and maintains contact with assigned individuals and providers to determine member’s response to services.
Qualifications
• Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.
• Peer Specialist Certification in Ohio is required.
Requirements
• Knowledge of care-coordination and case management concepts strongly preferred.
• BA/BS or MBA preferred.
• Use of technology resources, experience with documentation, and assessments is strongly preferred.
• Experience working in virtual or telehealth experience preferred.
• Experience in health coaching and motivational interviewing techniques is strongly preferred.
• Experience working across multiple computer platforms simultaneously is strongly preferred.
• Excellent typing skills with strong attention to detail skills is strongly preferred.
• Strong communication skills, both written and verbal are strongly preferred.
Benefits
• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).