Overview
Dental Care Alliance is currently seeking a HR Hygiene Administrator that is dedicated to cultivating exceptional hygiene experience by championing customer service and guiding new hires through a seamless onboarding journey. Oversee the integration of employees into payroll, timekeeping, and tracking systems with precision and care. Serve as a trusted point of connection by sharing key company and role insights ahead of each start date, while coordinating documentation and first-day logistics. Create a welcoming, organized, and engaging onboarding and orientation experience that sets the tone for long-term success
Responsibilities
Independently design, lead, and continuously refine the end-to-end onboarding strategy for new and rehired dental hygienists, exercising discretion and independent judgment from offer acceptance through completion of hygiene orientation.
· Develop, administer, and own clinical onboarding schedules, determining the optimal sequencing of orientation, credentialing, and practice integration based on independent assessment of business and clinical needs.
· Interpret and apply licensure, credentialing, and regulatory compliance requirements, exercising professional judgment to resolve discrepancies and determine readiness to start without direct supervision.
· Advise and partner with clinical and executive leadership to formulate onboarding policy, align clinical protocols and patient-flow standards, and influence decisions that affect the broader hygiene workforce.
· Plan and lead pre-start welcome engagements, coordinating with hygiene coaches and Practice Managers and independently tailoring the approach to each market, practice, and candidate.
· Serve as the authoritative onboarding subject-matter expert and primary point of escalation for new hygiene hires, resolving complex issues and making independent decisions on matters of significance.
· Direct and verify Day 1 readiness—including schedule configuration, equipment provisioning, Denticon access, and PPE compliance—proactively anticipating and mitigating risks to a successful start.
· Manage, analyze, and report on onboarding data and metrics within UKG and iCIMS, drawing independent conclusions and translating findings into actionable recommendations for leadership.
· Coordinate cross-functionally with Talent Acquisition, Practice Managers, and Hygiene Coaches, orchestrating a seamless transition from hire to practice and resolving competing priorities through independent judgment.
Evaluate the effectiveness of onboarding programs, diagnose process gaps, and design and implement improvements that enhance clinical readiness, engagement, and long-term retention.
· Establish and safeguard adherence to clinical compliance standards, OSHA requirements, and organizational policies, interpreting requirements and exercising authority to ensure consistent application across the hygiene population.
· Develop content for and lead the facilitation of hygiene new-hire orientation, exercising discretion over curriculum, messaging, and delivery to reflect organizational priorities.
· Exercise independent judgment in performing other related duties and special projects as assigned in support of the organization’s strategic workforce objectives.
Work Environment:
This job operates in a professional remote environment that is structured, tech-enabled, people focused and collaborative.
Physical Demands:
This role is primarily sedentary, requiring prolonged periods of sitting while working at a computer and conducting virtual onboarding sessions. It involves frequent use of a keyboard, mouse, and headset, as well as extended screen time for documentation and system navigation.
Competencies:
· Time Management - the ability to plan and control how you spend the hours in your day to effectively accomplish your goals.
· Initiative - The ability to assess and initiate things independently.
· Communication Proficiency - Organizes and expresses ideas clearly. Uses appropriate and efficient methods for conveying information. Provides timely, accurate information so that others can make appropriate decisions.
· Organization Skills – the ability to use time, energy and resources effectively to meet deadlines, work independently, plan for future projects and achieve goals.
· Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. Identifies and seizes new opportunities. Steps up and handles tough issues.
· Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. Partners with others to get work done. Gains trust and support of others.
· Ethical Practice – Understands the importance of a fair and transparent approach in everything by adopting the highest standards of professionalism, honestly, integrity and ethical behavior in all business processes and transactions.
Qualifications
High School Diploma or equivalent required
· Associates Degree or combination of related education and experience preferred
Qualifications/Training:
· 2+ years of relevant experience in Human Resources, Provider Relations, employee onboarding, or a related field required.
· Communicates with clarity and confidence, both verbally and in writing, engaging effectively across all levels of the organization.
· Brings a strong service mindset, paired with accurate and efficient data management skills
· Thrives in fast-paced environments while maintaining the highest standards of confidentiality and professionalism.
· Demonstrates exceptional attention to detail, balancing multiple priorities with ease. Navigates web-based tools with confidence and agility.
· Adapts quickly to shifting priorities and deadlines, approaching each challenge with flexibility and focus.
· Actively embraces and contributes to the company’s values, helping to foster a positive and collaborative workplace culture