Inside Account Executive

TD SYNNEX is a leading technology distributor, and they are seeking a detail-oriented Inside Account Executive to join their team. The role involves selling products and services via telephone, qualifying sales leads, and providing excellent customer service to a group of accounts.

Responsibilities

• Service, grow, and develop a group of accounts
• Achieve all measurable daily performance standards (calls, orders, sell time, quota)
• Minimum achievement with assigned revenue, gross profit dollar and gross profit percentage quota to goal
• Provide pricing and product availability to customers as required
• Position products and service programs suited to customer’s business needs
• Maintain current customer profiles and information as requested
• Returns Authorizations - process request to customer service when applicable
• Outbound calls, prospect/qualify customers
• Handle incoming calls for the call centre
• Provide ETA and shipping information as requested
• Process orders correctly, accurately and back-order account maintenance/combination
• Provide help in developing accounts with outside associate or Business Development Rep
• Provide excellent follow-up and customer service towards all customer requests
• Attend all scheduled TD SYNNEX training initiatives and reseller/Industry events

Skills

• High School Diploma required; university or post-secondary school an asset coupled with six (6) months inside sales experience or two years industry related experience
• Strong desire to learn and ready to show initiative
• Innovative and self-motivated
• Excellent communication skills (both written and verbal), organizational skills, attention to detail
• PC literate – MS Word and Excel
• Good interdepartmental relationships
• Extended hours / attendance at conferences on weekends required occasionally
• Core Competencies for this role include communication skills, detail oriented, interpersonal skills and sales acumen

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Company Overview