Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative, personalized financial solutions. The Inside Sales Representative - Debt Consultant will guide members through their financial journey, offering debt resolution and personal loan solutions, while meeting sales goals and ensuring high customer satisfaction.
Responsibilities
- Receive and contact warm leads daily through an outbound auto-dialer
- Follow a consultative selling approach while showing empathy, educating the potential member on the benefits of our debt resolution program, overcoming objections, and closing the sale in 1-2 calls
- Complete application, pull credit, and gather documents while collaborating with underwriting teams to facilitate a quick and smooth enrollment process
- Consistently meet and/or exceed sales goals and performance metrics
- Establish and maintain a high level of customer satisfaction
Skills
- 1 year or more of successful call center sales experience
- High school diploma or equivalent
- Experience making outbound calls to warm leads
- Strong understanding of a consultative sales process and a successful track record of exceeding sales goals
- The ability to think and move quickly while taking an empathetic approach to helping our members
- Effectively manage your schedule and lead database to ensure metrics and goals are met
- Competitiveness and the drive to achieve weekly and monthly sales goals
- Prior experience with high volume 70-100+ dials is a plus
Benefits
- Hybrid and remote work opportunities for certain roles
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, physical and mental health wellness programs.
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Company Overview
Achieve is the leader in digital personal finance, built to help everyday people thrive. It was founded in 2002, and is headquartered in Tempe, Arizona, US, with a workforce of 1001-5000 employees. Its website is https://www.achieve.com.