Inside Sales Representative - Needham, MA

Amplity is a full-service partner for biopharma companies, delivering flexible and specialized medical and commercial services. The Inside Sales Representative role focuses on driving engagement and promoting Blue Earth Diagnostics’ products to healthcare professionals through various communication channels while managing customer accounts and supporting sales conversions.

Responsibilities

• Source new sales opportunities by conducting outbound calls and follow-up emails to healthcare providers (e.g., physicians, clinics, pharmacies)
• Build and maintain a book of business by developing long-term relationships with customers and key stakeholders
• Effectively communicate accurate product information, address objections, and answer clinical and product-related questions in compliance with industry regulations
• Use Salesforce software to track all interactions, update customer information, and monitor sales pipeline and performance metrics
• Meet or exceed monthly, quarterly, and annual sales targets
• Collaborate with field sales teams, marketing, and medical affairs to align on strategy and execution, resulting in a unified customer experience
• Stay current on product knowledge, competitive landscape, and industry trends through training and ongoing education
• Ensure all sales activities comply with company policies, legal and regulatory guidelines, including HIPAA and FDA regulations
• Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message
• Route qualified opportunities to the appropriate Account Managers for further development and closure
• Research accounts, identify key players and generate interest
• Team with channel partners to build pipeline and close deals
• Other duties as determined by business needs

Skills

• Bachelor's degree required, a background in life sciences, business, or a related field preferred
• 1–3 years of experience in pharmaceutical, healthcare, or B2B inside sales strongly preferred
• Knowledge of FDA and pharmaceutical industry guidelines (e.g., PhRMA Code)
• Excellent verbal and written communication skills, with the ability to explain technical/clinical concepts clearly over the phone and via digital platforms
• Strong organizational, time management, and multitasking abilities
• Proficient with CRM tools (e.g., Salesforce), Microsoft Office Suite, and virtual communication platforms
• Self-motivated and goal-driven with a customer-centric mindset and persistence required to navigate complex organizations
• A proven ability to work in a team-selling environment, sharing insights and coordinating strategies with field-based partners

Benefits

• Comprehensive benefits package including a complete healthcare plan
• 401k with matching
• Work/life harmony
• Generous paid holidays

Company Overview