Swoon is actively hiring a Kanban Scrum Master to join the team!
What your day-to-day will look like?
• Serve as Scrum Master for multiple Agile teams, facilitating Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and ensuring teams follow Scrum best practices.
• Coach Product Owners, stakeholders, and development teams on Agile methodologies, helping improve team collaboration, delivery effectiveness, and continuous improvement efforts.
• Manage Agile delivery using Jira and AI-enabled tools, supporting backlog refinement, sprint forecasting, automated reporting, and workflow optimization.
• Track and analyze team performance metrics such as velocity, cycle time, sprint predictability, and defect trends, providing actionable insights to improve delivery outcomes.
• Coordinate cross-team dependencies, risks, and planning activities, partnering with Product Managers, Agile Coaches, and Program Managers to align priorities and support quarterly planning initiatives.
• Support DevOps and continuous delivery practices, working closely with engineering teams to align Agile processes with CI/CD pipelines, quality standards, and test automation efforts.
• Partner with Supply Chain, Order Management, Product, and Engineering teams to deliver Agile initiatives that improve order fulfillment, inventory visibility, customer experience, and operational efficiency.
What’s Required / Technical Skills
• 5+ years serving as a Scrum Master supporting Agile software development teams. Experience facilitating all Scrum ceremonies and driving Agile delivery.
• 3+ years of experience working in a fashion retail environment
• 3+ years of Experience supporting Agile teams within Supply Chain, Order Management, Fulfillment, Inventory, Logistics, or related business functions.
• Ability to understand business processes and translate them into Agile delivery plans.
• Strong knowledge of Scrum, Kanban, and Agile best practices.
• Expertise using Jira for backlog management, sprint planning, workflow management, reporting, and team visibility. Experience leveraging Jira AI capabilities is highly preferred.
• Experience tracking and analyzing Agile delivery metrics such as velocity, cycle time, predictability, throughput, and defect trends.
• Ability to use data to improve team performance and delivery outcomes.
• Strong communication and collaboration skills with Product Managers, Engineering Leaders, Business Stakeholders, and Program Managers.
• Experience managing dependencies, risks, and planning activities across multiple teams.
Preferred Qualifications
• Experience with AI-enabled tools such as Copilot.
• SAFe, CSM, PSM, or equivalent Agile certifications.
• Understanding of DevOps, CI/CD pipelines, and test automation.
What else you should know?
Job Title: Kanban Scrum Master
Contract – 6-month contract to hire role
Location – New York, NY
Remote – MUST reside in the United states and work in EST or CST time zone
Hourly Rate - $40-50 an hour
Work Authorization -US Citizen or Permanent Resident Only
What’s Next?
Apply Now!