This is a remote position.
HOPE starts HERE! HOPE starts now! HOPE starts with Us!
The Clinical Manager supports program integrity, staff development, compliance, and quality assurance while fostering a recovery-oriented, trauma-informed, and culturally responsive service model.
Key Responsibilities
Clinical Oversight & Supervision
Provide clinical supervision and consultation to Peer Support Specialists
Ensure services are recovery-focused, strengths-based, and trauma-informed
Review documentation for clinical appropriateness, compliance, and quality
Provide guidance on risk assessment, crisis response, and safety planning
Approve service plans and clinical documentation as required
Program Integrity & Compliance
Ensure adherence to North Carolina service definitions and state regulations
Monitor service delivery for ethical and professional standards
Participate in audits, corrective action plans, and performance improvement initiatives
Maintain up-to-date knowledge of state and federal behavioral health regulations
Staff Development
Provide ongoing coaching and case consultation
Support professional growth and continuing education
Facilitate clinical training and peer development sessions
Promote best practices in behavioral health and substance use recovery
Collaboration & Leadership
Work closely with executive leadership to support program outcomes
Assist with policy development and refinement
Support interdisciplinary collaboration across programs
Contribute to program evaluation and outcome tracking
Candidates must hold an active North Carolina license in one of the following:
Licensed Clinical Social Worker (LCSW) – Preferred
Licensed Clinical Addiction Specialist (LCAS) – Highly Preferred
Licensed Clinical Mental Health Counselor (LCMHC)
Licensed Marriage and Family Therapist (LMFT)
Qualified Professional (QP)
Additional Requirements:
Active, unrestricted North Carolina license
Minimum 3–5 years of post-licensure clinical experience
Experience supervising behavioral health staff or peer support providers
Strong knowledge of Medicaid, documentation standards, and compliance requirements in North Carolina
Ability to provide virtual supervision and clinical oversight
Preferred Qualifications
Strong background in substance use disorder treatment (highly preferred)
Experience with peer support service models
Knowledge of Medicaid-funded behavioral health services in North Carolina
Familiarity with electronic health record systems
Excellent written, documentation, and compliance oversight skills
Strong ethical judgment and leadership presence
Work Environment & Physical Requirements
Fully remote/virtual role (must be licensed in North Carolina)
Flexible scheduling based on supervision and program needs
Occasional in-person meetings may be required if necessary
Drug Free Workplace:
We are committed to maintaining a drug-free workplace. As part of this commitment, we strictly prohibit the unlawful use of controlled substances on company property, during work hours, or while conducting company business off-site.
Equal Opportunity Employer: