Role Overview
We are entering a phase where scalable systems and technical configuration discipline are foundational to our ability to grow without linear headcount expansion. The Live Merchant Implementations Manager owns the technical configuration, implementation, migration, and ongoing optimisation of merchant-facing systems post-onboarding.
What You Will Do
Own technical setup and configuration post go live, including assessing tooling solutions, carrier configuration, WMS and 3PL integrations, label provider setup, API mapping, and data validation workflows.
Why It Might Be a Fit
The ideal candidate is comfortable working across APIs, configuration layers, data flows, integrations, and structured migrations. Strong troubleshooting mindset, structured communicator, and high ownership mentality are required.
Requirements
- 4+ years in ecommerce infrastructure, logistics technology, integrations, or systems operations
- Hands-on experience participating in technical implementations
- Experience in high-growth, systems-driven environments
- Tech capabilities with carrier & WMS integrations, API-based ecosystem integrations, platform migrations, marketing/CRM integrations, order orchestration tools, and multi-portal merchant environments experience
Benefits
- Competitive base salary
- Stock options in a high-growth startup
- Competitive PTO with public holidays additional
- Private Health
- Wellness benefits
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