AOPA is seeking a detail-oriented Loan Processor to support Account Executives in managing loan applications efficiently. The role involves ensuring the completeness of loan documentation, assisting members throughout the loan process, and performing various administrative tasks.
Responsibilities
- Serve as a liaison between Account Executives and members to facilitate seamless communication and an efficient loan workflow
- Assist members throughout the loan process by answering inquiries, resolving issues, researching alternative solutions, and escalating unresolved concerns as needed
- Review loan application packages to ensure completeness and accuracy, including personal and business tax returns, pay stubs, bank statements, and other financial documents
- Collaborate with members to gather and submit all necessary documentation for lender approval
- Perform administrative and operational tasks including: sending monthly thank-you cards to members with funded loans, processing complimentary AOPA memberships and updating aircraft information for newly funded loans
Skills
- Proven experience managing high-volume loan pipelines or financial service operations
- Familiarity with analyzing financial documentation such as tax returns, pay stubs, and bank statements
- Excellent communication skills, both written and verbal
- Strong attention to detail and a proactive problem-solving approach
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with Salesforce, Word, Excel, Outlook and the Internet
- General Aviation enthusiast or pilot preferred but not required
Benefits
- Flight Training (earn your Private Pilot License for free) & Annual Flight Proficiency Program (so you can keep flying and remain proficient)
- Medical, Dental, and Vision insurance is available for employees and their dependents the 1st of the month following their start date
- Flexible Spending Plans
- Health Savings Plan with employer contribution (for eligible participants)
- 401(k) Retirement Plan with a company match, and annual discretionary supplemental employer contribution
- Company paid Short and Long-term Disability Insurance
- Company paid Life Insurance and AD&D insurance with the option to buy up
- Paid Time Off (PTO): 17 days accrued during first year (accruals increase based on tenure)
- Paid Holidays: 12 holidays
- Personal days: 3 (prorated based on hire date)
- Volunteer day: 1 (prorated based on hire date)
- Work From Home Fridays
- Paid Parental Leave
- AOPA Membership
- Employee Assistance Program
- Wellness Program (earn medical insurance premium discounts)
- Gym Reimbursement Program
- Supplemental insurance options (critical illness, accident, hospital indemnity)
- Tuition Reimbursement Program
- Discount on AOPA swag
- Business casual dress code
- Free coffee, tea, hot cocoa
Company Overview
Whether you're new to aviation or a seasoned pilot, you’ll find tools, advocacy, and resources here to support every stage of your journey. It was founded in 1939, and is headquartered in Frederick, Maryland, USA, with a workforce of 201-500 employees. Its website is http://www.aopa.org.