Management Trainee - Product & User Operations

Think Academy U.S. is an education technology company focused on providing K-12 extra-curricular learning services. They are seeking a Full-Time Management Trainee for their User Operations Team, designed for recent graduates and early-career professionals passionate about online math education, with responsibilities including designing learning activities and supporting enrollment strategies.

Responsibilities

• Design age-appropriate thinking guidance and learning activities for children ages 3–6, translating developmental understanding into clear instructional approaches and interaction strategies that support foundational thinking skills
• Own the parent insight and decision-input loop by collecting, structuring, and prioritizing feedback from trial classes and parent touchpoints, clearly defining what should be changed, why it matters, and what success looks like
• Partner with curriculum and teaching teams to implement learning changes, translating validated insights into concrete updates in lesson structure, activity design, and classroom interaction, and evaluating their impact on children’s learning outcome
• Design and evolve high-quality parent community strategies and engagement activities, including communication frameworks, recurring interaction mechanisms, and value-driven community events, while aligning enrollment messaging and learning narratives to strengthen parent understanding, trust, and long-term word-of-mouth among U.S. families
• Support enrollment and conversion efforts by assisting with the execution of enrollment strategies, optimizing trial-to-enrollment touchpoints, and collaborating cross-functionally to improve parent decision clarity and conversion outcomes
• Deliver online math classes as part of your rotational training
• Gain insight into user needs and hands-on teaching experience to integrate into future products or business decisions
• Classes on Friday evenings and Saturdays will be required

Skills

• A genuine passion for education, especially for online learning, and a desire to create a positive impact for students and families
• Proactive, reliable, and eager to grow; able to take full ownership of new projects and adapt in a fast-paced, cross-functional environment; a strong communicator and collaborator who builds trust with teammates
• Open to cross-border collaboration and interested in future offshore or international management opportunities
• Bachelor's or Master's degree in Mathematics or a STEM-related field is a strong plus
• Working proficiency in both English and Mandarin is required

Benefits

• Performance Bonus: 10%-20%
• 401k and Health, Vision, and Dental Insurance
• H1B Sponsorship available for eligible candidates
• Relocation Allowance available

Company Overview

Company H1B Sponsorship