Objective
Manager, BEC Programs, serves as a primary contact with educators, students, adults, and partner organizations K-12 to Post Secondary, to increase utilization of Benetech's products and services. This role manages strategic outreach initiatives including the Bookshare Educator Cohort, builds capacity within the user ecosystem, and develops professional services that complement our products to grow opportunities for Benetech. This position requires both strategic vision and operational excellence, balancing long-term market development with immediate revenue targets (when appropriate) while maintaining our nonprofit mission and values.
Key Responsibilities
Program Management & Operations
Manage the operation of the Bookshare Educator Cohort (BEC) to increase engagement with Benetech tools
Manage outreach and technical assistance activities with States, districts, and partner organizations serving educators, parents, and students to build capacity and increase utilization of Benetech tools and services
Develop and manage regional and national outreach initiatives, aligning activities with company goals and strategic priorities
Manage other grants and projects to support organizational objectives
Partnership & Stakeholder Management
Maintain and strengthen relationships with States, districts, and other key partners
Foster collaborative relationships with key Benetech departments and personnel to ensure seamless partner experiences
Performance Monitoring & Communication
Monitor Bookshare usage in target districts on a monthly and quarterly basis to determine program effectiveness
Serve as a liaison with Customer Support, Collection Development, and Product and Engineering teams to communicate and coordinate feedback from district educators and students
Work collaboratively with Benetech teams to create content for website, email, and other campaigns