Overview:
At Spirit, we live “More Fly.” It’s not just about getting from point A to B—it’s about feeling fly while you’re at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel.
Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn’t the limit—it’s just the beginning!
Responsibilities:
The Catering Manager is responsible for overseeing the planning, execution and performance of Spirit Airlines' onboard catering and provisioning program across the network. The role will play a transformational role in re-developing the department and taking a strong data-driven approach to the optimization of product selection, schedule, and profit generation. They will develop the strategy and procedures to measure the program and ensure compliance with safety / regulatory requirements.
- Develop and implement strategic plans to support the company initiatives.
- Manage inventory strategies, catering schedules, and pack-out specifications to optimize aircraft space and minimize waste.
- Manage day-to-day catering and provisioning operations across multiple stations within the network.
- Ensure accurate and timely aircraft provisioning in accordance with flight schedules, service standards, and galley configurations.
- Monitor catering performance metrics including on-time delivery, provisioning accuracy, and service reliability.
- Oversee performance of third-party catering vendors across the network.
- Conduct regular vendor reviews to ensure compliance with service level agreements and operational standards.
- Ensure adherence to all regulatory requirements including FAA, TSA, and food safety standards.
- Conduct audits of catering facilities and provisioning procedures to ensure operational compliance and quality control.
- Analyze operational data, crew feedback, and catering deficiency reports to identify opportunities for improvement.
- Implement process improvements to enhance operational efficiency, reduce costs, and improve onboard product availability
- Design and deploy a data structure that will improve the speed and accuracy of decision making
- Implement a reporting and tracking system to allow for real time tracking of the programs overall health.
Qualifications:
- Preferred: Bachelor’s degree or equivalent experience in Business, Finance, Data Analytics, or a related field.
- 4-6 years of experience in Airline operations, ancillary revenue, retail, analytics.
- Proven experience managing revenue‑generating programs and vendor relationships.
- Strong analytical skills with experience interpreting sales data and financial performance.
- Demonstrated ability to work cross‑functionally in a fast‑paced, regulated environment.
- Proven experience managing revenue‑generating programs and vendor relationships.
- Strong analytical skills with experience interpreting financial and operational data with.
- Demonstrated ability to work cross‑functionally in a fast‑paced, regulated environment.
- Proven ability to leverage tools such as: PowerBI, Databricks, Excel, PowerPoint, to drive decision making.
- Experience with Python, SQL, DAX, M, and data modeling.
- Excellent communication skills and experience with presenting to executive level stakeholders.
- Moderate Activity Lifting Requirements: Occasionally lift up to 25 lbs, including office supplies or lightweight equipment. Pushing/Pulling: Occasional pushing/pulling of carts or moderately weighted items. Standing/Sitting Requirements: Primarily seated work with regular standing, walking, or movement throughout the shift. Bending/Kneeling/Reaching: Regular reaching and occasional bending or kneeling as required for task completion. Coordination: Moderate manual coordination for handling equipment, tools, or materials. Vision/Auditory Requirements: Clear vision for reading screens, labels, or small details; clear hearing for standard communication. Environmental Conditions: Indoor work environment with occasional exposure to various climate-controlled and non-climate-controlled areas. Safety Equipment: Must be able to utilize PPE and other equipment as required (e.g., gloves, safety glasses).
EEOC Statement:
Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.