Title: Mortgage Processor/Underwriter - Remote
Location: Remote
Job Description:
Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years.
We bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness.
Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating.
Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com
Processor/Underwriter aka Bridge Loan Specialist
At Knock, we put people first, value output over input, and strive to make a meaningful impact in everything we do—and the Bridge Loan Specialist role is no exception. This is a unique opportunity to contribute in a hybrid position combining traditional processing and underwriting responsibilities. As a Bridge Loan Specialist, you will be responsible for reviewing Knock Bridge Loans to verify the loan is complete, accurate, and meets regulatory compliance requirements and internal underwriting guidelines. The Bridge Loan Specialist is also responsible for providing quick turn times, high-level customer service, technical assistance, and quality assurance on multiple loans simultaneously.
What You’ll Do:
Calculate Knock Bridge Loan advance amounts using internal calculations and guidelines
Accurately condition loan files based on the loan application and file documentation
Provide consistent internal communication regarding loan status and approval updates
Communicate effectively and professionally with external Lending Partners, Agents, and Borrowers
Review title reports and homeowners/flood insurance to ensure Knock’s lien position and security interest
Efficiently and effectively manage and process a daily pipeline of loans while maintaining company turn times
Understand and stay current with all company policies, procedures, industry regulations, and other changes impacting Knock and the broader industry
Continuously learn and grow while supporting the development of others; serve as a mentor and resource both within and beyond your team
Take on ad-hoc projects as they arise and proactively support the team wherever help is needed
What You Bring:
Successful experience working as a Senior Mortgage Loan Processor or Junior Underwriter, with a solid understanding of underwriting processes and lending systems
Strong analytical thinking and decision-making skills, with the ability to interpret and apply lending guidelines effectively
Excellent organizational skills to manage many competing priorities and meet deadlines in a fast-paced startup environment
Exceptional written and verbal communication skills; a natural over-communicator
Proven efficiency and success in managing multiple tasks simultaneously
Quick learner with an innate ability to adopt new technologies and enhance personal skills quickly through self-learning, research, and asking the right questions
A passion for real estate disruption and an excitement to make a meaningful impact in people’s lives
Ability to thrive in a dynamic, fast-changing growth environment and confidently share new ideas
Strong knowledge of various loan products, credit reports, and debt-to-income ratios
Demonstrated success working 100% remotely and collaborating with a distributed national team
High school diploma or equivalent experience
Minimum of 3 years of relevant industry experience
Belief in creating diverse, equitable, and inclusive practices and programs that will further Knock’s commitment to making an impact, learning, putting people first, being open, and courageous
We encourage you to apply even if you don’t have every listed requirement
Enjoying Life & Making an Impact
Since our founding in 2015, Knock has and continues to offer a 100% remote work culture
Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment
Flexible Paid Time Off for full time employees
Paid parental leave for all full time employees:
- 12 weeks paid parental leave for the birthing parent
- 6 weeks paid parental leave for the non-birthing parent
One thousand annually for professional development
Life, AD&D and Disability insurance for full time employees
401K (noncontributory by Knock) for all employees
$75 monthly allowance for health & wellness
Up to $400 monthly for a co-working space for eligible employees
$100 monthly allowance for home internet, mobile phone or other communication devices
$2,500 referral bonus for eligible employees