Night Shift Lead – Retail Store Operations & Data Management (9PM to 5AM) – Join Our Dynamic Team

About arenaflex

Step into a legacy of excellence and innovation. arenaflex has been a cornerstone of American retail since 1901, beginning as a small neighborhood store in Chicago and evolving into one of the most trusted names in the industry. Throughout our rich history, we have remained committed to our founding principles: providing exceptional customer service, fostering community connections, and creating opportunities for our team members to grow and thrive.

Today, arenaflex continues to lead the way in retail innovation, combining cutting-edge technology with personalized service to meet the evolving needs of our customers. Our Night Shift operations are the backbone of our store operations, ensuring that every customer receives the same exceptional experience regardless of the hour. We are seeking a dedicated and motivated professional to join our team as a Night Shift Lead, where you will play a crucial role in maintaining our standards of excellence during the overnight hours.

Position Overview

Are you a natural leader who thrives in a fast-paced environment? Do you have a passion for retail operations and take pride in ensuring every detail is executed perfectly? If so, arenaflex invites you to apply for our Night Shift Lead position. This role is ideal for individuals who are looking to make a meaningful impact in a dynamic retail setting while developing their leadership skills and advancing their career.

As a Night Shift Lead at arenaflex, you will be responsible for overseeing all store operations during the 9PM to 5AM shift, ensuring seamless store opening and closing procedures, managing inventory processes, and delivering an outstanding customer experience. This position offers competitive compensation, comprehensive benefits, and significant opportunities for professional growth within our organization.

Key Responsibilities

As a Night Shift Lead, you will be entrusted with a wide range of responsibilities that are essential to the smooth operation of our retail locations. Your duties will include but are not limited to:

• Store Opening and Closing Procedures: Oversee the complete opening and closing of the store without management presence, including initiating all necessary computer systems, managing required cash handling procedures, and ensuring the sales floor and stockroom are properly prepared for the business day. You will also be responsible for opening the secondary entrance for vendor deliveries.
• Inventory Management: Process product returns, order voids, customer discounts, and execute cash drops to the safe. Manage change requests for sales registers and maintain accurate inventory counts across all areas, including primary departments, the warehouse, and overflow sections. Ensure proper stock rotation using the first-in, first-out (FIFO) method.
• Retail Operations: Assist with and mentor other team members to facilitate warehouse and merchandise ordering processes. This includes managing orders as they are placed, evaluated, and received. You will also be responsible for opening the secondary door for vendor deliveries and monitoring order exceptions on release days.
• Visual Merchandising: Support the store manager or assistant manager in evaluating and creating compelling displays, including promotional, seasonal, and sale stock presentations. Complete all resets and corrections as needed to maintain an attractive shopping environment.
• Pricing and Compliance: Maintain accurate stock counts and ensure proper signage is displayed throughout the store to support accurate product pricing. Handle basic department pricing and make daily price adjustments as necessary. Ensure all additional pricing tasks related to local regulations and compliance programs are completed accurately and within required timeframes.
• Financial Operations: Assist with accounting activities, including cash reports, cash counts, bank deposits, and bill payments as required or directed by management.
• Facility Maintenance: Support both external and internal maintenance by ensuring clean, tidy, and organized store conditions and appearance. This includes requesting store or system repairs as needed during management absence.
• Food Safety and Handling: Assist with the division of food items (such as raw foods from pre-cooked) and product preparation according to established policies and procedures. For consumable items, assist with stock rotation and restocking.
• Pharmacy Support: Provide assistance at the pharmacy window as required, supporting our pharmacy team in delivering medication and health-related services to customers.
• Compliance and Regulations: Ensure compliance with state and local regulations regarding controlled products, including alcoholic beverages and tobacco items. Conduct bag checks of team members before they leave the store.
• Team Leadership: Serve as a primary point of contact between management and non-supervisory team members during the night shift. Communicate assigned tasks to colleagues when store management is not present and provide guidance and coaching to ensure operational excellence.
• Training and Development: Attend all required training sessions and complete all assigned PPLs (Performance Proficiency Learning). Obtain and maintain valid PTCB certification or pharmacy license as required by state regulations.
• Communication and Reporting: Report disciplinary issues and customer complaints to management in a timely and professional manner. Maintain respectful relationships with all collaborators and colleagues.
• Additional Duties: Complete special projects and other tasks as assigned by management, demonstrating flexibility and a proactive approach to store operations.

Essential Qualifications

To be considered for this position, candidates must meet the following minimum requirements:

• Educational Background: Bachelor's degree from an accredited institution is required. Equivalent combinations of education and experience will be considered.
• Language Proficiency: Must be proficient in reading, writing, and speaking English. (This requirement may differ in Puerto Rico based on local regulations)
• Leadership Experience: One year of previous leadership, supervisory, or retail key holder work experience is required. This experience should demonstrate your ability to manage teams, handle cash responsibly, and oversee store operations.
• Technical Proficiency: Must have working knowledge of store computer systems and store equipment. Familiarity with point-of-sale (POS) systems and inventory management software is highly desirable.
• Availability: Must be available to work the Night Shift from 9PM to 5AM, including weekends and holidays as required by business needs.
• Physical Requirements: Ability to stand for extended periods, lift and carry items up to 50 pounds, and perform repetitive motions associated with retail operations.

Preferred Qualifications

While not required, the following qualifications will give you a competitive edge in the application process:

• Previous experience in inventory control and stock management within a retail environment
• Familiarity with retail merchandising and visual display techniques
• Experience in a unionized retail environment
• Knowledge of state and local regulations affecting retail operations
• Experience with pharmacy operations and familiarity with OTC (over-the-counter) medications
• Previous experience in a 24-hour retail operation

Skills and Competencies

Success as a Night Shift Lead at arenaflex requires a unique combination of skills and personal attributes:

• Leadership Abilities: You must be capable of leading and motivating a team without direct supervision, providing clear directions and constructive feedback to team members.
• Attention to Detail: The ability to notice and correct errors in pricing, inventory, and cash handling is critical to success in this role.
• Problem-Solving Skills: You should be able to quickly identify issues and implement effective solutions, particularly when dealing with customer complaints or operational challenges.
• Communication Skills: Excellent verbal and written communication skills are essential for interacting with team members, customers, and management.
• Time Management: The ability to prioritize tasks and manage your time effectively to ensure all responsibilities are completed efficiently.
• Customer Service Excellence: A genuine passion for helping customers and creating positive shopping experiences is fundamental to our culture.
• Integrity and Accountability: You must demonstrate strong ethical standards and take full responsibility for your actions and decisions.
• Adaptability: The retail environment is dynamic, and you must be able to adapt to changing priorities and circumstances quickly.

Career Growth and Development Opportunities

At arenaflex, we believe in investing in our people. As a Night Shift Lead, you will have access to a wide range of development opportunities designed to help you advance your career:

• Leadership Development Programs: Participate in comprehensive training programs designed to enhance your supervisory and management skills.
• Career Advancement: This position serves as an excellent stepping stone to higher-level management roles, including Assistant Manager, Store Manager, and beyond.
• Continuous Learning: Access to ongoing training opportunities in areas such as inventory management, customer service, and compliance.
• Certifications: Support for obtaining professional certifications, including PTCB (Pharmacy Technician Certification Board) certification.
• Cross-Functional Experience: Gain exposure to different aspects of retail operations, from pharmacy to merchandising to logistics.

Work Environment and Culture

Join a team that values diversity, inclusion, and mutual respect. At arenaflex, we foster a collaborative work environment where every team member is valued and encouraged to contribute their unique perspectives. Our Night Shift team plays a vital role in maintaining our reputation for excellence, and we ensure that our night owls have all the resources they need to succeed.

Our culture is built on several core values that guide everything we do:

• Customer-Centricity: Every decision we make is guided by what's best for our customers.
• Teamwork: We believe that collaboration is key to success and support each other in achieving our goals.
• Integrity: We conduct business with honesty, transparency, and ethical behavior.
• Innovation: We embrace change and continuously seek better ways to serve our customers and communities.
• Inclusion: We celebrate diversity and create an environment where everyone feels welcome and valued.

Compensation and Benefits

We recognize that our team members are our greatest asset, and we are committed to providing competitive compensation and comprehensive benefits:

• Competitive Salary: Annual compensation ranging from $70,000 to $80,000, commensurate with experience and qualifications.
• Health and Wellness: Comprehensive health, dental, and vision insurance options for you and your family.
• Retirement Plans: 401(k) retirement savings plan with company match to help you build your financial future.
• Paid Time Off: Generous paid vacation, personal days, and holidays to support work-life balance.
• Employee Discounts: Enjoy exclusive discounts on arenaflex products and services.
• Employee Assistance Program: Access to confidential support services for personal and professional challenges.
• Tuition Assistance: Financial support for continuing education and professional development.
• Flexible Scheduling: Work schedules that accommodate your lifestyle and commitments.

Note: The actual compensation offered will be determined by various factors including location, skills, abilities, education, experience, and other relevant factors. This position will remain open until filled.

Join the arenaflex Family

Are you ready to take the next step in your retail career? At arenaflex, we are more than just a pharmacy and retail destination – we are a team of dedicated professionals committed to making a difference in our communities every day. Our Night Shift Lead position offers an exciting opportunity to develop your leadership skills, contribute to a winning team, and build a rewarding career with a company that values its employees.

We encourage you to apply today and become part of our legacy. Whether you are just starting your career or looking to take the next big step, arenaflex offers the resources, support, and opportunities you need to succeed. Join us and discover why thousands of team members have chosen to build their futures with arenaflex.

Apply now and start your journey with arenaflex – where your career comes to life!

arenaflex is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. If you require accommodation in the application process, please contact our Human Resources department.