Overview: GovCIO is seeking an experienced Onboarding Specialist to support Onboarding/Offboarding, access rights, role administration, VDD, audit support, Jira/Confluence documentation, quality assurance and 508âcompliant documentation to support the Department of Veterans Affairs (VA) Data Modernization initiative. This position is fully remote, located in the United States.Â
Responsibilities: Lead Onboarding / Offboarding activities including managing user entry and exit workflows
Maintain checklists, documentation, and process consistency
Administer access rights by processing access requests
Maintain role-based access records and support access audits and evidence preparation
Collect, collate, and maintain required documentation as part of VDD and audit support
Prepare materials for recurring audits and compliance reviews
Provide Jira & Confluence oversight by conducting quality checks
Update documentation, SOPs, and Confluence pages and ensure organization, alignment, and version control
Support 508 compliance by reviewing and remediating userâfacing documentation for accessibility standards
Qualifications: Required Skills and Experience:
Bachelorâs degree in Business Administration, Information Technology, or a related field. (or commensurate experience)Â
8+ years of experience in business analysis, project management, onboarding, or a similar role.Â
Strong analytical, problem-solving, and communication skills.Â
Experienced in Configuration Management
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Preferred Skills and Experience:
Experience with migration support, modernization efforts and platform enhancements
Experience in healthcare, finance, government, or technology environments.Â
Familiarity with project management tools and frameworks such as Jira, Confluence, ServiceNow, and SharePoint.Â
Strong analytical skills with experience identifying workflow inefficiencies and recommending improvements.Â
Excellent communication, stakeholder engagement, and documentation skills.
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Clearance RequiredÂ
Ability to obtain and maintain a suitability/Public Trustâ¯Â
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Posted Salary Range: USD $120,000.00 - USD $140,000.00 /Yr.