Blue Star Partners is seeking an Operations Coordinator to provide clerical and administrative support to the Gas Operations Integration Center. This role involves managing operational workflows, permit coordination, order processing, and delivering customer service in a hybrid work environment.
Responsibilities
- Provide clerical and administrative support to the Gas Operations Integration Center
- Prepare work products accurately and in a timely manner
- Support permit application, receipt, distribution, communication, and execution processes
- Execute and support the One Call process and site readiness activities
- Create, update, and execute WMS/DIS order types
- Utilize PC applications including Word, Excel, PowerPoint, and email tools to support daily operations
- Prepare correspondence and maintain accurate records and documentation
- Support office administration and workflow efficiencies
- Participate in customer complaint intake and resolution processes
- Deliver high-quality internal and external customer service
- Collaborate effectively within a cohesive, team-oriented environment
Skills
- High school diploma or equivalent
- Strong written and verbal communication skills
- Experience using PC applications (Microsoft Word, Excel, PowerPoint)
- Ability to work effectively within a team environment
- Strong interpersonal skills with demonstrated customer service success
- Ability to perform duties with limited supervision
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship
- Experience with WMS, DIS, and Lotus Notes
- SAP experience preferred, not required
- Familiarity with company policies and procedures
- Basic understanding of the utility industry
Company Overview
Blue Star Partners is a consulting company that provides leadership development, project management and organizing for innovation. It was founded in 2002, and is headquartered in Chicago, Illinois, USA, with a workforce of 11-50 employees. Its website is https://www.bluestarpartners.com/.