About our group:
The AMER Seagate Order Management Team manages all Order Entry of Customer Orders for both EDS & Core from the Americas region. This Senior Manager position leads the AMER Order Management & WW EDS Order Management Team located Thailand.
About the role - you will:
Lead and manage the AMER and WW EDS Order Management teams to ensure timely and accurate processing of customer orders.
Regularly communicate with the teams to provide updates, gather feedback, and drive continuous improvement.
Collaborate with IT support to resolve system issues and participate in user acceptance testing (UAT).
Liaise with internal stakeholders to manage and resolve operational challenges.
Ensure standardization of order management processes across regions and coordinate with global teams for consistency.
Document and streamline workflows to enhance efficiency and reduce errors.
Support teams in achieving performance goals and KPIs.
Make strategic decisions and allocate resources effectively to meet business objectives.
About you:
An effective communicator with strong interpersonal skills to lead cross-functional teams.
Experienced in team leadership, collaboration, and providing training and guidance.
Skilled in problem solving, coaching, and conflict resolution.
Fluent in English
Your experience includes:
Proficiency in SAP and MS Office applications.
Strong analytical skills with experience in data analysis using various tools.
Bachelor’s degree and/or equivalent experience in a related field.
Location:
Remote Teparukม Thailand
Home to over 4,000 employees, our Teparuk site produces nano-recording heads, a crucial component for the read/write functionality of hard disk drives. Our Teparuk facility is a vibrant and active workplace. Here, you and your colleagues can enjoy breakfast, lunch, dinner, and snacks at our 24/7 on-site canteen and coffee shop. Take a few laps around our running track Seagate Internal or enjoy volleyball, ping pong, badminton, or football at our on-site gymnasium and fitness center. We also offer music, dance, and yoga activities. Enjoy numerous on-site festivals and celebrations, as well as opportunities to give back to the local community
Location: Remote Thailand
Travel: None