Our Vision: Empowering people with long-lasting, high-quality sportswear helps them succeed in their own lives, and makes them proud to be a part of something bigger than themselves.
Our Mission: Our objective is to be the world's best sportswear supplier for retailers, companies, and teams.
Our Location: This position is remote, home office based in specifically approved states of employment. Approved States: Arizona, Connecticut, Idaho, Indiana, Illinois, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Oklahoma, Pennsylvania, South Carolina, Texas, and Washington State. Applicants will need to attest to meeting technical requirements for remote work functionality.
Job Vision:
You are an important member of the Customer Service Team, focused on executing our order input process with automation tools so that we fulfill orders efficiently. Your role in these processes results in efficiency in our distribution and enhancement operations and transparency of information, and therefore faster service to more customers.
Job Context
Customers today put their trust in companies that can fulfill orders quickly, are simple to deal with, and keep them informed of the status of their order from first submission to doorstep delivery.
Customer behavior is becoming increasingly dynamic. To save resources, high volume customers want to automate their order input process with us, while there are a growing number of customers that serve themselves entirely digitally through our websites. Finally, there remain customers that submit orders that need to be input into our system manually. At Cutter & Buck, we are aligning our team to process the exceptions that come in from automated orders efficiently, and handle the manual orders with automation tools.
Your role as an Order Processing Coordinator will be to utilize the tools provided to process and maintain orders accurately and efficiently. These tools include but are not limited to Winshuttle, SAP Mass Document Change, and Conexiom. You will work to align processes toward production ready orders and advance orders quickly and accurately for fulfillment in the Distribution Center.
Process Accountability - Order Processing Coordinator:
You will execute and continuously improve these processes that fulfill orders efficiently and accurately.
Job Requirements for Order Processing Coordinator:
Mindset and orientation:
Work Environment:
Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.
Our Employees: Full Time Employees enjoy employer subsidized medical, dental and vision eligibility, Paid Sick leave and Annual Vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten (10) paid holidays in a calendar year.
Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.
We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions.
Cutter & Buck, Inc. is a socially responsible company.