Patient Account Collections Manager | Full-time | Remote
At H2 Health, we know that effective collections management is essential to maintaining a healthy revenue cycle that supports patient care. We are looking for a skilled Patient Account Collections Manager to lead our collections team, ensuring the highest level of performance in resolving accounts receivable while cultivating a culture of excellence and collaboration.
Your Role:
As the Patient Account Collections Manager, you will oversee all aspects of collections operations, from developing strategies for improvement to ensuring compliance with company policies and healthcare regulations.
- Lead and mentor the collections team, providing training and support to enhance skills and performance.
- Develop and implement collections strategies to minimize days sales outstanding (DSO) and maximize collections.
- Analyze accounts receivable aging reports and identify trends for proactive account management.
- Monitor collections metrics and performance indicators, and report results to senior management.
- Collaborate with other departments to address billing discrepancies, patient inquiries, and payer issues.
- Ensure compliance with HIPAA and other regulatory requirements related to patient accounts.
- Evaluate and improve collections processes to enhance efficiency and effectiveness.
- Maintain positive relationships with patients, fostering trust and communication throughout the collections process.
Requirements
- Bachelor's degree in healthcare administration, finance, or related field preferred; equivalent experience will be considered.
- A minimum of 5 years of experience in medical collections, with at least 2 years in a management or supervisory role.
- In-depth understanding of medical billing, coding, and payer regulations.
- Strong analytical and problem-solving skills, with the ability to identify trends and drive improvement.
- Exceptional interpersonal and communication skills, both written and verbal.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Proficient in medical billing software and Microsoft Office Suite.
Join H2 Health and lead a dynamic team dedicated to enhancing the healthcare experience through effective financial management!
Benefits
Why H2 Health?
We’re more than a workplace, we’re a community.
- Full benefits: medical, dental, vision, and 401(k) with match
- PTO, paid holidays, and company-paid life insurance
- Growth opportunities in healthcare administration and operations
- Work-life balance with flexible scheduling options
- Supportive, clinician-led team culture
- Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.