Pennwood Cyber Charter School seeks an efficient, technologically proficient, and adaptable Administrative Assistant to support daily operations and strategic administrative functions. This position plays a key role in managing both routine and cyclical school-related administrative tasks.
The Administrative Assistant serves as a primary point of contact for communications, supports internal departments, and ensures the smooth execution of essential school functions such as enrollment and documentation.
Key Responsibilities
Administrative & Operational Duties
- Communicate via phone, Google Chat, video conferencing tools, email, text, and our student management system
- Ability to balance many spreadsheets to evaluate information and solve problems when there is conflicting information
- Schedule appointments and maintain calendars.
- Respond to parent and student inquiries promptly and empathetically.
- Manage internal and external communications
- Assist with personnel tasks and general office operations.
- Monitor and maintain office supplies; process orders as needed.
- Coordinate with vendors for mailings, deliveries, and services.
- Support preparations and logistics for State Testing
- Complete short- and long-term administrative tasks throughout the school year cycle (e.g., support state testing and student engagement initiatives)
Registrar Support Responsibilities
- Request, enter, and upload transcripts and academic records for both new and existing students.
- Verifying attendance records, Charter Notification Forms, and change of addresses as they relate to school billing.
- Send records for outgoing students
- Input and maintain student data in the Student Information System (SIS)
- Generate and interpret reports for internal tracking
Additional duties as assigned.
Core Competencies
Customer Focus
- Demonstrates a student- and family-first mindset.
- Builds trusting relationships with school staff and school districts to enhance their experience.
Communication Excellence
- Communicates clearly and concisely across platforms.
- Confident public speaker and skilled writer with a strong professional tone.
Collaboration & Agility
- Thrives in a matrixed and fast-paced environment.
- Flexible, solutions-oriented, and effective in cross-functional teamwork.
Accountability & Initiative
- Manages tasks proactively with strong follow-through.
- Demonstrates ownership, urgency, and initiative in daily responsibilities.
Qualifications & Requirements
- Preferred: Associate’s or Bachelor's degree, or relevant industry certifications.
- Preferred: Experience working in a K–12, post-secondary, vocational, or office environment.
- Technologically proficient in Google Workspace, Microsoft OS, and web-based platforms.
- Strong organizational and prioritization skills; able to manage competing tasks and deadlines.
- High attention to detail with effective interpersonal skills.
- Ability to work independently and under limited supervision.
- Excellent written and verbal communication skills.
- Strong adaptability and problem-solving abilities.
- Must be able to travel within Pennsylvania as required.
- Ability to comply with all internal system access protocols, including mandatory two-factor authentication.