Chubb Risk Consultants are expected to conduct a specified number of inspections each month. This role requires balancing productivity with adherence to time service and product quality measurements while under close supervision of the direct reporting manager. The role serves as a technical resource for our underwriting team on a variety of personal security, loss prevention and collections management issues. Expanding expertise is conveyed to our policyholders and agents on-site and through successful execution of our consultative risk engineering and personalized reporting after each visit.
***This is a remote position that will require travel in the Philadelphia, PA metro area and surrounding territory.
Responsibilities:
The core responsibilities of the Risk Consultant role are to provide accurate replacement costs, analyze risk acceptability, make clear and feasible recommendations, and market the Chubb differences to our PRS clients.
In this role, you will help acquire and retain quality accounts that contribute to the division's profitability. The primary focus of the role is on the following:
- Conduct in home inspections to determine accurate replacement costs, analyze risk acceptability, identify potential loss producing problems and identify reasonable loss mitigating solutions
- Create risk inspection reports for use by underwriters, agents, and clients
- Cultivate relationships with clients to learn more about their needs, as well as to effectively market Chubb products and to promote the inspection process as a demonstration of Chubb’s commitment to superior service
- Articulate Chubb’s competitive advantages to clients and identify the need for additional insurance coverage based on the client’s possessions and lifestyle
- Provide timely and flexible calendar availability in collaboration with scheduling coordinators to meet client service requirements
- Understand risk characteristics inherent in the territory
- Some overnight travel as needed
Qualifications
- Strong written and oral communication skills
- Ability to work under deadlines while managing multiple priorities
- Effective time management skills, able to prioritize and manage inspection workloads, including flexible considerations for key accounts
- Demonstrates strong acumen in identifying diverse types and styles of construction, protection and unique features found in residential homes
- Delivers exceptional service to internal and external customers
- Work both independently and within a team environment using multiple internal and external resources appropriately, effectively, efficiently, and collaboratively
- Highly disciplined and self-motivation
- Adept at problem-solving
- Proficiency in Microsoft Word, Adobe Acrobat, Microsoft Excel, and PowerPoint with working knowledge of SharePoint and computer assisted drawing programs
Educational & Experiential Requirements:
- Bachelor’s degree with demonstrated abilities in math, written/oral communication, and organizational skills
- Experience in architecture, claims, construction, or real estate inspection/appraising a plus
- Minimum of 2 years' experience within the Chubb Associate Program or equivalent experience in a related discipline
- Experience interacting directly with customers and/or insurance agents
Company
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.