Role: Quadient Consultant
Location: US based - remote
Duration: 3-6 months
Roles/Responsibilities
- Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)
- Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production.
- Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies.
- Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output.
- Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation.
- Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems.
- Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting.
- Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness.
- Maintain documentation and version control of Quadient Inspire applications, templates, and configurations.
- Ensure compliance with data privacy and security regulations in document management and customer communications.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Strong background in Quadient Inspire implementation and development.
- In-depth knowledge and hands-on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules.
- Proficiency in scripting and coding languages used in Quadient Inspire, such as Groovy, JavaScript, XML, JSON, SQL.
- Strong understanding of document composition, data extraction, and document management concepts.
- Experience with data integration and data mapping using Quadient Inspire or similar tools.
- Familiarity with postal regulations and best practices in mail preparation and output generation.
- Strong communication and interpersonal skills to communicate concepts to both technical and non-technical audiences.
- Knowledge of other customer communications platforms or document management systems.
- Familiarity with Agile methodologies and project management tools is desirable.
- Self-motivated and proactive, with a continuous improvement mindset.
Nice to have:
- EngageOne CCM experience will be plus
Originally posted on