Job Description:
• Drive hospital performance across revenue, EBITDA, labor, and COGS targets
• Partner with Practice Managers to ensure strong day-to-day operations and accountability
• Support DVM engagement, retention, and recruitment in collaboration with medical leadership
• Conduct regular hospital visits, with a focus on under performing locations
• Lead implementation of operational initiatives, SOPs, and company standards
• Monitor KPIs and coach teams to improve scheduling efficiency, client experience, and workflow
• Ensure compliance with regulatory requirements, inventory controls, and company policies
• Partner cross-functionally with HR, Finance, Marketing, and IT to support hospital success
• Lead, coach, and develop Practice Managers and Partner DVMs to build strong, sustainable teams
Requirements:
• 5+ years of multi-site operations leadership experience (veterinary or healthcare preferred)
• Strong financial acumen with experience managing P&Ls
• Proven ability to lead through influence and drive performance improvement
• Excellent communication, coaching, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
Benefits:
• Comprehensive Health, Dental and Vision insurance
• PTO
• 401(k) with company match