1. Core Competencies
- Hunting Mindset: Proactively seeks new business opportunities; comfortable with cold outreach.
- Sales Acumen: Strong understanding of B2B sales cycles, solution selling, and negotiation.
- Pipeline Management: Ability to organize, track, and progress opportunities efficiently.
- Results-Oriented: Focused on achieving and exceeding sales targets.
- Adaptability: Quick to learn new products, markets, and adapt sales strategies.
- Resilience: Handles rejection positively and maintains persistence in challenging environments.
2. Key Responsibilities
- Identify and qualify new business opportunities in target markets, through direct sales or channel partnerships
- Conduct outbound prospecting through calls, emails, social media, and events.
- Manage and maintain a robust sales pipeline with CRM tools.
- Present and demonstrate Collab’s CCaaS solutions to prospective clients.
- Negotiate and close new client contracts in alignment with company policies.
- Collaborate with Customer Success and Services teams to ensure smooth onboarding.
- Monitor market trends, competitor activity, and customer needs to refine sales approach.
3. Requirements & Qualifications
- Proven success in channel acquisition and management, new business acquisition (hunting) within B2B or technology sectors.
- Strong understanding of SaaS or CCaaS solutions is preferred.
- Demonstrated ability to build and maintain client relationships from scratch.
- Proficiency in CRM and sales tools (Salesforce, HubSpot, Partner Central, or equivalent).
- Excellent communication, presentation, and negotiation skills.
4. Experience & Knowledge
- Minimum 5 years in B2B sales or business development, preferably in technology and SaaS/CCaS.
- Experience managing full sales cycles from prospecting to closing.
- Knowledge of industry trends in Contact Center, SaaS, or cloud-based solutions.
- Familiarity with strategic account targeting and lead qualification processes.
5. Interpersonal Skills
- Highly self-motivated and proactive, with strong drive for results.
- Persuasive and confident communicator, comfortable in client-facing situations.
- Excellent listening skills to understand client pain points and tailor solutions.
- Strong collaboration and teamwork skills, especially with cross-functional teams.
- Resilient under pressure and able to handle rejection gracefully.
6. Education
- Training in B2B Sales or Bachelor’s degree in Business is a plus.
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