Note: The job is a remote job and is open to candidates in USA. Thomson Reuters is a global provider of trusted content and technology, and they are seeking an Academic Account Manager to maximize market share and product revenue within designated law schools. The role involves managing customer relationships, developing strategic territory plans, and demonstrating product knowledge to enhance customer engagement.
Responsibilities
- Act as high performing account manager to secure long-term, Westlaw, CoCounsel, and Thomson Reuters preferred, loyal customers within a designated territory of assigned law schools
- Own revenue retention responsibility for law school customers in assigned territory. Prospect for new sales opportunities within existing customer base
- Demonstrate exceptional presentation skills to maximize front-end client relationships
- Demonstrate a high level of professional qualities and an engaging disposition that commands attention and respect of customers in law schools and across all segments
- Exhibit a deep knowledge of Thomson Reuters products such as Westlaw, CoCounsel, Practical Law, and other AI-powered solutions, as well as the legal profession and the academic and law school industry
- Develop strategic territory plans to manage a cost efficient, high performing business, through maximization of both in-person and online training as well as implementation of customer promotions
- Direct responsibilities for Student Brand Ambassador management, including hiring and HR issues, motivational factors, continued training and consistent reporting of activities and results
- Represent Thomson Reuters at various trade shows and conferences, both regional and national in scope
- Provide consistent and accurate reporting
- Ability to work independently and collaboratively
Skills
- JD required
- Proven revenue retention success against target along with excellent account management and territory management skills
- Strong communication and presentation skills
- Customer service orientation and experience
- Proficient in MS Office and Social Media
- Ability to travel to training sessions, meetings and to law school locations as needed – 50% travel is required
- Strong time management, prioritization and organizational skills. Ability to exercise independent judgment and discretion
- Ability to identify problem areas, trends, and opportunities and recommend action to management
- Competence to effectively lead and manage a team of Student Brand Ambassadors
- Leadership qualities including self-motivation, resilience, positive attitude, and a team player
- Ability to adapt and work in a fast paced environment that changes often
- Can master and communicate benefits of Thomson Reuters products and services to maximize value to customers
- Exhibits a strong knowledge of, or willingness to master, law school products such as, Westlaw Advantage CoCounsel; print and media programs, workflow solutions; the law school market; and the legal profession
- Prior legal experience preferred
- Strong understanding of AI tools, prompt writing, and responsible AI use preferred
Benefits
- Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Comprehensive benefit plans to include flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
- Market competitive health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Competitive vacation, sick and safe paid time off
- Paid holidays (including two company mental health days off)
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance paid 100% by the employee
- Optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Tuition Reimbursement
- Access to Employee Stock Purchase Plan
- Annual Bonus based on a combination of enterprise and individual performance
Company Overview
Company H1B Sponsorship