Note: The job is a remote job and is open to candidates in USA. Fannie Mae is a company dedicated to making affordable housing a reality for Americans. The Access Management - Business Analysis - Associate role involves collaborating with teams to analyze business data and improve performance through data and technology.
Responsibilities
- Support team in determining business needs through understanding business unit operations
- Gather data on business operations, human capital, and resources
- Collaborate with team to determine areas for improved business performance
- Contribute to identifying solutions to improve business performance
- Compile business analysis results for customers
Skills
- Bachelor degree or equivalent
- Experience identifying and determining levels of risk to an organization's networks and systems using cybersecurity techniques and tools such as penetration testing, application security, and intel
- Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
- Skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc
- Ability to frame ideas as systems and analyzing the inputs, outputs, and process
- Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS
- The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc
- Skilled in cloud technologies and cloud computing
- Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
- The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc
- The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
- Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
- Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)
- Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
- The group of skills related to Performance Measurement including evaluating programs, evaluating vendors, and defining and measuring KPIs
- Determining causes of operating errors and taking corrective action
- Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
- Experience gathering accurate information to explain concepts and answer critical questions
- The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc
- The group of skills related to Operational Excellence including improving and overseeing operations
- Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
- Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
- The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc
- Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity
- Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
- Skilled in supporting, controlling, monitoring, and management of large, complex, and sometimes geographically-dispersed IT infrastructure and applications in order to optimize IT service delivery
- Experience managing systems controls, developing recovery plans, diagnosing connectivity issues, and other network system management tasks
- The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc
- The group of skills related to Programming including coding, debugging, and using relevant programming languages
- The group of skills related to Business Process Management including business process modeling, process design and implementation, etc
- The group of skills related to Identity and Access Management including managing roles and entitlement and managing identity and access privileges
- The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc
- Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
- Skilled in discovering patterns in large data sets with the use of relevant software such as Oracle Data Mining or Informatica
- Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB
- Adept at managing project plans, resources, and people to ensure successful project completion
- Expertise in using statistical methods, including: developing and testing hypotheses, using experimental design, and running linear and logistic regressions
- Experience using SharePoint
- Skilled in LDAP (Lightweight Directory Access Protocol)
- Experience using CyberArk
- Skilled in using virtualization software such as Microsoft Hyper-V, VMWare vSphere, or Citrix XenDesktop
- Skilled in ServiceNow to manage digital workflows
- Skilled in Excel
- Experience using scheduling software to book events
- Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
- Skilled in Tableau
- Skilled in SailPoint for identity management
- Skilled in Microsoft Teams
- Skilled in SQL
- Skilled in VPN software and encrypting data
- Experience managing Google Duo
- Skilled in Active Directory
- Experience using JIRA
Company Overview