Note: The job is a remote job and is open to candidates in USA. Sectra is a global leader in medical imaging IT and secure communications, dedicated to improving patient care and streamlining clinical workflows. As an Account Executive, you will build strong relationships with healthcare clients, drive sales of Sectra products, and ensure customer satisfaction by exceeding their expectations.
Responsibilities
- Developing trusted relationships with a portfolio of major healthcare clients to ensure high customer satisfaction and long-term partnership
- Acquiring a thorough understanding of customer objectives, workflows, and business challenges
- Prospecting, qualifying, and closing new opportunities within assigned accounts and territories
- Planning and managing strategic executive-level meetings with customer stakeholders
- Driving sales of Sectra products and services to meet and exceed revenue objectives
- Expanding relationships within existing customer organizations by identifying opportunities to deliver additional value
- Serving as a subject matter expert on Sectra's solutions and acting as a liaison between customers and internal teams
- Leading and participating in clinical, workflow, and technical discussions with customers
- Ensuring products and services are delivered successfully and aligned with customer expectations
- Collaborating across Sales, Product Management, Customer Success, Support, and Professional Services teams
- Partnering closely with Customer Support and Operations teams to help resolve customer concerns and drive positive outcomes
- Maintaining accurate account information, forecasts, and opportunity tracking within CRM systems
- Preparing regular reports and business reviews for internal and external stakeholders
Skills
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of experience in account management, sales, customer success, or a related customer-facing role
- Proven ability to build and maintain strong customer relationships across multiple stakeholder levels
- Excellent communication, presentation, negotiation, and interpersonal skills
- Ability to lead strategic discussions and navigate complex customer environments
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Experience using CRM platforms and sales forecasting tools
- Ability to understand and communicate technical and clinical concepts to a variety of audiences
- Self-motivated, collaborative, and driven to achieve results
- Experience working within healthcare technology, enterprise software, medical imaging, or a related industry preferred
Benefits
- Generous paid time off
- Competitive Medical, Dental, and Vision coverage
- Paid Parental Leave
- Employee Assistance Program (EAP)
- 401(k) with company match
- Professional development and career growth opportunities
- A collaborative workplace with talented colleagues who enjoy working together
- Opportunities to work with cutting-edge healthcare technology
- An international environment with exposure to colleagues, customers, and projects around the world
Company Overview
Sectra is a company that creates and sells products in secure communication and medical information technology. It was founded in 1978, and is headquartered in Linköping, Ostergotlands Lan, SWE, with a workforce of 1001-5000 employees. Its website is http://www.sectra.com.