Note: The job is a remote job and is open to candidates in USA. Yes Energy is a leader in electric power data and analytics solutions, providing real-time insights into the North American electrical grid. As an Account Manager, you will strengthen customer relationships and drive revenue growth through a consultative sales approach, ensuring customer satisfaction and discovering new opportunities.
Responsibilities
- Utilize a solution-selling approach to effectively and efficiently help guide customers through the “Customer’s Journey” process to ensure they are satisfied and to discover new opportunities
- Have and maintain a deep working knowledge of Yes Energy’s solutions and how they align with prospects' needs
- Understand the use cases each “Buyer Persona” has and how we can serve them
- Know the competitive landscape and how Yes Energy’s products differentiate from our competitors
- Enhance and cultivate existing customer relationships through the timely delivery of accurate information, both proactively and reactively
- Collaborate with other stakeholders to plan, organize, and promote attendance and assist with other existing customer events, including user group meetings, educational webinars, training sessions, and customer appreciation events. Schedule, plan, and facilitate onsite and remote discovery, presentation, demonstration, and training meetings
- Use Salesforce and 1:1 meetings to provide management feedback and recommendations on pipeline health, risk, and progress
- Provide accurate and timely follow-up from customer events
- Stay updated on industry news and trends, and how they affect the energy trading markets
- Accurately forecast opportunities, based upon realistic assessments
- Partner with Customer Success to ensure successful onboarding, handoff, and preparation for the renewal process
- Respond to any escalated customer dissatisfaction, using a solutions-focused approach with urgency
Skills
- Bachelor's degree in business, engineering, economics, or a related field, or equivalent experience
- Minimum of four years of B2B SaaS sales experience
- Minimum of two years of leading a team using MEDDPICC and a Value-Based Selling sales methodology
- Minimum of two years of sales-focused account management experience
- Minimum of two years of experience working in SaaS for Energy Markets
- Excellent communication, negotiation, and team-building skills
- Utilize MEDDPICC and a Value-Based Selling approach to effectively and efficiently help guide customers through the 'Customer's Journey' process to ensure they are satisfied, and to discover new opportunities
- Ability to engage in a consultative selling process that overcomes objections and differences by aligning customers' needs with Yes Energy's solutions
- Comfortable selling and negotiating at the executive level (CEO, COO, CFO, CIO)
- Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks, while managing critical deadlines
- Collaborate effectively within a team setting
- Strong customer service and troubleshooting/problem-solving skills
- Excellent written and verbal communication skills
- Meticulous focus on documentation and adherence to processes
- Frequent travel (up to ~50%) throughout the territory as needed
- Advanced understanding of customers' business, skilled at describing solutions, and respectfully challenging their thinking
- Ability to understand and discover complex client requirements and to clearly articulate the company's offerings to develop solutions to meet those requirements
- Expert knowledge/usage of Salesforce
- Strong desire and willingness to learn
- Results-oriented with a track record of achieving sales targets
- Experience working with Salesforce is preferred
- Experience selling SaaS, analytics, or data services to power market participants
- Existing network of contacts in energy trading, renewables, or utility sectors
Benefits
- Commission
- Potential OTE: Up to $240K
- Full-time
- Hybrid - 2 days in the office
- Medical insurance
- A 401 (k) Plan with matching
- Flexible vacation
- Flexible work schedules
- Yes Energy encourages and funds investment in both formal and informal professional development
Company Overview
TESLA Forecasting Solutions was acquired by Yes Energy in January 2024. It was founded in 1992, and is headquartered in Richmond, Virginia, USA, with a workforce of 201-500 employees. Its website is http://teslaforecast.com.