Note: The job is a remote job and is open to candidates in USA. Deeper Than Color is a team of highly skilled clinicians dedicated to social justice-oriented psychotherapeutic support. They are seeking an Administrative & Marketing Assistant to support daily operations and assist with marketing efforts to strengthen the organization's digital presence and community engagement.
Responsibilities
- Provide administrative and time management support to the Founder/CEO and clinicians
- Manage practice calendars and assist clinicians with scheduling
- Conduct phone screenings and consultations with potential clients
- Schedule initial client appointments and manage correspondence
- Answer phones, emails, and social media inquiries professionally
- Perform reactive outreach via phone and email to potential clients
- Handle billing management and process payments
- Follow up with clients/customers via thank-you notes and reminders
- Maintain organized communication flow and client data reporting
- Develop and execute marketing campaigns aligned with our mission
- Manage social media platforms, including content creation, scheduling, and engagement
- Support email marketing efforts and audience outreach
- Conduct market research and analyze trends to enhance marketing strategies
- Assist in maintaining and updating website content for brand consistency
- Collaborate with team members to ensure clear storytelling and messaging
- Research blog post topics and assist with content strategy
- Manage lists, databases, and outreach tools
- Prepare PowerPoint presentations for internal or client-facing meetings
- Transcribe audio or video content (podcasts, workshops, etc.)
- Take minutes during team meetings and document key discussions
- Complete light errands such as online orders and mailing documents
- Proofread documents for typos and grammatical errors
- Make travel arrangements for business-related events
Skills
- Prior experience as an administrative assistant
- Prior experience with social media marketing
- Associate degree or enrollment in a four-year college/university
- Excellent customer service and communication skills
- Commitment to social justice, diversity, equity, and inclusion
- Experience with medical billing (or willingness to learn)
- Proficiency in Adobe Professional, Canva, G Suite, Microsoft Office, Excel, and PowerPoint
- Strong attention to detail with highly organized work habits
- Ability to multitask and prioritize effectively in a remote setting
- Familiarity with LinkedIn, Facebook, Instagram, and Twitter marketing strategies
- Bachelor's degree in marketing, business, psychology, or a related field
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