Note: The job is a remote job and is open to candidates in USA. Xclusive Services is a company focused on quality performance and operational excellence in staffing and outsourced services. The Business Development Manager will drive sales and develop strategies to meet customer needs by providing staffing solutions, while also ensuring compliance with company values and industry standards.
Responsibilities
- Drive sales process, from start to finish, prospecting all opportunities
- Perform the necessary research to qualify and develop a sales strategy for a specific territory marketing plan intended to secure sales at or above annual quotas
- Partner with Service team counterparts to encourage and ensure proper onboarding handoff of new business
- Good understanding of customer financial and operational outcomes
- Comprehensive understanding of staffing within the hospitality industry, a must
- Maintain impeccable CRM records
- Ability to perform site walks and inspections as part of the sales process
- Conduct market research and competitive landscape
- Regional support scheduling in market appointments with prospective customers
- Partner with Contracts Manager to establish and formalize all contracted documents
- Attend in-market meetings for training purposes
- Identify, qualify, and actively lead the sale of outsourcing services with Division leader
- Ability to communicate, council, and sell at all levels of an organization but with extensive acumen at the C-suite level
- Meet or exceed KPI and established activity standards
- Communicate pipeline stage changes regularly to sales leadership and team
- Directly support and contribute to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values
- Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies
- Promote and adhere to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment
Skills
- 3+ years of B2B sales experience in the hospitality sector, selling products or services directly to hotels or related hospitality organizations
- Must be available to work outside of business hours (early/late day shifts, weekends, holidays, etc.)
- Ability to travel within the US up to 75% of the time
- Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers
- Successful experience managing RFP-driven sales cycles
- Extensive knowledge of proactive prospecting at the financial decision-making level
- Experience selling multi-year service-related contracts with annual values in the millions
- Must be able to produce a persuasive proposal through exceptional writing skills as required for all RFPs, RFQs, contracts, and all other forms of written communication to the customer
- Must be comfortable with speaking to large audiences
- Ability to understand operating budgets
- Adaptable to learn new software platforms and systems
- Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship
- High School diploma required
- Previous operational experience in hotel/hospitality on-site management preferred (customer service, staffing, or service)
- Proficiency in Microsoft Office (365-PC), Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus
- Fluency in English, bilingual in Spanish is a plus
Benefits
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Company Overview