Note: The job is a remote job and is open to candidates in USA. Mutual of Omaha is seeking a Business Systems Analyst I, II, or III who thrives in a consultative role. This role involves partnering with Marketing and cross-functional teams to evaluate capabilities, document requirements, implement solutions, and support adoption across the organization.
Responsibilities
- Act as a consultative partner to business teams
- Gather and document requirements, analyze business needs, and recommend solutions that improve workflows and support evolving marketing operations
- You’ll help translate business challenges into scalable technology and process improvements
- Lead and support Marketing technology implementations
- Partner with system administrators, vendors, and cross-functional teams to implement new capabilities and enhancements
- You’ll help coordinate stakeholders, manage test pilots, and support successful rollout and adoption of marketing capabilities
- Enhance and optimize business processes
- Evaluate current workflows and identify opportunities to streamline operations, improve efficiency, and strengthen user experience
- Support the development of business cases and cost-benefit analyses for new tools or process changes
- Drive training, onboarding, and change management efforts
- Develop communication plans, training materials, and onboarding programs to help users adopt new systems and processes
- Ensure teams are equipped to use tools effectively to maximize adoption
- Support testing, documentation, and ongoing system performance
- Create test plans and scripts, support validation efforts, and help ensure business and technical requirements are met
- Maintain documentation and support ongoing system enhancements and continuous improvement efforts
Skills
- Experience serving in a consultative Business Analyst role
- Hands-on experience supporting system implementations
- Strong process improvement and analytical mindset
- Excellent communication and stakeholder management skills
- Experience with onboarding and training programs
- Comfort working in Agile or fast-moving environments
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico
- Experience working with marketing technology (martech) platforms such as Adobe Suite, Workfront, Marcom Central, or similar tools
- Familiarity with Agile/Scrum methodologies and technology implementation lifecycles
- Exposure to emerging technologies, including AI-enabled tools, process automation, or digital workflow platforms
- Exposure to continuous improvement methodologies such as, LEAN or Six Sigma
Benefits
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays.
Company Overview
Mutual Of Omaha is a mutual insurance and financial services company helping clients achieve their financial goals. It was founded in 1909, and is headquartered in Omaha, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is http://www.mutualofomaha.com.