Note: The job is a remote job and is open to candidates in USA. Gallagher Bassett Company, through its RPS division, is seeking a Client Accounting Analyst to support accounting and collections operations. The role involves managing retailer receivables, responding to inquiries, and ensuring compliance with collections standards.
Responsibilities
- Manage assigned retailer receivables to ensure timely payment and accurate account balances
- Respond to internal and external accounting inquiries related to billing, payments, credits, and account status
- Support the full collections lifecycle in alignment with RPS collections policies and standards
- Research, analyze, and resolve account discrepancies, unapplied cash, and disputed balances
- Monitor aging reports and work proactively to reduce past-due balances
- Serve as a primary point of contact for retail partners and branch stakeholders regarding receivables and collections matters
- Partner closely with Collections leadership, Receivables, Payables, Audit Collections, and branch teams to resolve issues and maintain account current expectations
- Escalate complex or high-risk issues appropriately while providing clear recommendations and documentation
- Support audits and internal reviews as needed by providing documentation and account insights
- Contribute to team efforts supporting onboarding, training, and process updates related to customer service and collections workflows
- Foster supportive team environment by sharing knowledge and assisting colleagues with routine questions related to collections processes and standard procedures
Skills
- High School diploma and 2 years' accounting experience
- Intermediate Excel and Microsoft Office proficiency
- Great organizational skills and high attention to detail
- Strong analytical skills
- Excellent written and verbal communication skills
- Bachelors degree preferred
- QuickBooks experience desirable
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
Company Overview
We are a law firm that specialises in corporate liability claims. It was founded in 2011, and is headquartered in Northampton, Northamptonshire, GB, with a workforce of 51-200 employees. Its website is https://www.gallagherbassett.com/uk/.