[Remote] Client Partner, Growth & Strategy

Note: The job is a remote job and is open to candidates in USA. Shift Paradigm is a strategic consultancy focused on helping enterprise organizations leverage marketing, data, technology, and AI for growth. The VP, Client Partner Growth & Strategy will lead enterprise pipeline development and foster senior client relationships, shaping commercial opportunities and driving account growth.

Responsibilities

• Own the full enterprise opportunity cycle from initial relationship development through contract execution, with a focus on Fortune 500 and high-growth organizations with complex marketing, data, and technology needs
• Develop and execute a targeted account strategy, identifying organizations where SH/FT can create immediate and measurable value
• Build and deepen relationships with C-suite and VP-level buyers, including CMOs, CTOs, Chief Digital Officers, VPs of Marketing, VPs of Data, and transformation leaders
• Engage senior clients in strategic conversations about growth, AI, customer experience, data activation, martech modernization, and long-term digital transformation roadmaps
• Create demand from insight, not just respond to inbound interest or formal RFPs
• Bring a consultative approach to every sales conversation, focusing on diagnosing root problems and designing solutions rather than pitching capabilities
• Work closely with BDR, marketing, Client Partner, and delivery teams to align pipeline activity, coordinate account strategy, and support deal progression
• Serve as a senior strategic partner across a focused portfolio of high-value enterprise client relationships
• Lead strategic account planning to identify expansion opportunities, deepen SH/FT’s footprint, and help clients realize greater value from the partnership
• Partner with Client Partners and delivery leaders to ensure commercial strategy, client needs, delivery capacity, and business objectives are aligned
• Serve as an escalation point and trusted advisor when clients face complex or high-stakes challenges
• Help clients move from isolated projects to broader growth-system opportunities
• Champion the client perspective internally while balancing SH/FT’s margin, scope, delivery capacity, and strategic priorities
• Protect the through-line from first conversation to long-term client growth
• Develop and maintain a sharp, informed point of view on the enterprise marketing and martech landscape, including the evolving role of AI in marketing operations, data strategy, content, customer experience, and digital transformation
• Translate market signals into actionable intelligence for SH/FT’s go-to-market approach
• Help shape how SH/FT positions, prioritizes, and pursues new opportunities
• Represent SH/FT externally as a credible voice in the market, including at industry events, in client conversations, and in partnership with marketing on thought leadership content
• Partner with the CEO and senior leadership team to refine and sharpen SH/FT’s positioning as the enterprise martech and AI landscape continues to evolve

Skills

• 10+ years of progressive experience in business development, client strategy, enterprise account leadership, consulting, agency leadership, or professional services growth
• Demonstrated track record of opening, developing, and closing enterprise-level engagements with Fortune 500 or similarly complex organizations
• Experience navigating long, complex, multi-stakeholder sales cycles
• Deep understanding of the martech ecosystem, including platforms like Adobe, Salesforce, Braze, Optimizely, and adjacent data, activation, and customer experience technologies
• Ability to connect technical complexity to business impact in a way senior executives can understand and act on
• A grounded, credible perspective on how AI is changing the way enterprise marketing, data, and technology organizations operate
• Proven ability to sell professional services, including advisory, strategy, implementation, managed services, and/or outcomes-based engagements
• Experience sitting in the room with CMOs, CTOs, and senior stakeholders and holding your own as a strategic peer, not just a vendor
• Strategic storytelling: You can synthesize complex market dynamics, client challenges, and SH/FT capabilities into a clear, compelling narrative that moves people
• Consultative selling: You diagnose before you prescribe. You understand that the best deals come from solving real problems, not simply winning RFPs
• Commercial judgment: You know the difference between activity and momentum. You can tell when an opportunity is real, when a client is signaling urgency, when a scope is too thin to matter, and when a conversation needs a sharper business case
• Account strategy: You know how to map an organization, identify the right entry points, build executive relationships, and move from a first project to a long-term partnership
• Executive presence: You can sit with senior leaders, ask better questions, challenge assumptions, and create confidence in ambiguous or high-stakes conversations
• Cross-functional partnership: You can work effectively with delivery, marketing, operations, and executive leadership to bring the right resources to the right opportunities
• Financial acumen: You understand margin, scope, pricing, delivery capacity, and what a healthy professional services engagement looks like from both a client and business perspective
• Candidates must have current US or Canadian work authorization

Benefits

• Competitive compensation aligned with your experience and impact, including base salary and variable compensation.
• Remote flexibility with meaningful travel to clients and industry events.
• A direct line to the CEO and COO, with genuine influence on how SH/FT grows and positions itself in the market.
• A collaborative culture that values diverse perspectives, clear thinking, and innovative problem solving.
• The opportunity to do high-impact work for some of the world’s most recognized brands.

Company Overview